Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in North Ridgeville, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
165 reviews
5 stars
141
4 stars
7
3 stars
4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees who provided exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often noting that their transactions were completed in a timely manner.
Knowledgeable Staff
Customers frequently commented on the staff's expertise and ability to assist with various issues, including phone upgrades and plan changes.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding dishonesty and poor service from some employees, leading to frustration.
Store Environment
Some customers mentioned the lack of comfortable seating while waiting, indicating a need for improvement in the store's physical environment.
- CLCarl LaneNov 8, 20255.0Lexy solved my problems quickly and efficiently on a very stressful day! Thank you Lexy! Would highly recommend!
- SMSusan MulleeNov 7, 20255.0The sales rep was very knowledgeable, ,prompt, and courteous and the customer service rep was helpful with Touch ID. I came in with the full intention of upgrading my iPhone SE to an iPhone 17 and I did exactly that thanks to the excellent customer service.
- SHSharon HyreNov 4, 20255.0Very knowledgeable
- IZitsnotzz zzNov 1, 20255.0Logan, Lexy, and Kyle were amazing to deal with, straight to the point and super informative. Will definitely be coming back and recommending others
- JIJohn IceNov 1, 20255.0Although the process of getting a new phone is a long one especially when there is 3 of us, Logan was great and gave plenty of info and answered all our questions.
Frequently Asked Questions About Verizon
What products does Verizon Victra in North Ridgeville offer?
Verizon Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Victra in North Ridgeville, OH?
The store hours are Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Where is Verizon Victra located in North Ridgeville?
Verizon Victra is located at 33739 Center Ridge Road, Ste 4, North Ridgeville, OH 44039, USA.
What payment options are accepted at Verizon Victra?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Victra offer in-store pickup for orders?
Yes, Verizon Victra offers in-store pickup services.
Which wireless brands are available at Verizon Victra?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
How can I schedule a visit or service at Verizon Victra?
You can use the My Verizon app or visit their quick scheduling link to schedule a visit or service.
What nearby places can I visit when going to Verizon Victra?
Nearby places include Great Clips hair salon, Fiesta Jalapeños Mexican restaurant, Fancy Nails and Spa, Dollar General, and Pope Fitness gym.
Are there any dining options close to Verizon Victra in North Ridgeville?
Yes, Fiesta Jalapeños Mexican restaurant and Snappys fast food restaurant are nearby for convenient dining before or after your visit.
Where can customers access financial or banking services near Verizon Victra?
First Federal Lakewood bank and several Western Union locations are close by for your banking and money transfer needs.