Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in North Ridgeville, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
168 reviews
5 stars
143
4 stars
7
3 stars
4
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Logan, Lexy, and Tiffany.
Efficiency
Customers frequently noted the quick service and efficient handling of phone upgrades and issues, with several mentioning minimal wait times.
Mixed Experiences
While many reviews were positive, there were significant complaints about dishonesty and poor service from some employees, leading to frustration among customers.
Knowledgeable Staff
Numerous reviews highlighted the staff's expertise in resolving technical issues and providing information about products.
- LSLinda SaalDec 14, 20255.0Came into the North Ridgeville store with a number of problems on my phone and was frustrated to the max! Logan was an absolute help in assisting me with my emails, apps and questions. His professionalism and help was greatly appreciated. You are lucky to have him as sales rep…..Many thanks!
- RMregina marinoDec 12, 20255.0I visited the North Ridgeville store. I was helped by Logan. He was extremely helpful and I would go to him with any questions or problems. Thank you
- CLCarl LaneNov 8, 20255.0Lexy solved my problems quickly and efficiently on a very stressful day! Thank you Lexy! Would highly recommend!
- SMSusan MulleeNov 7, 20255.0The sales rep was very knowledgeable, ,prompt, and courteous and the customer service rep was helpful with Touch ID. I came in with the full intention of upgrading my iPhone SE to an iPhone 17 and I did exactly that thanks to the excellent customer service.
- JIJohn IceNov 1, 20255.0Although the process of getting a new phone is a long one especially when there is 3 of us, Logan was great and gave plenty of info and answered all our questions.
Frequently Asked Questions About Verizon
What products does Verizon Victra in North Ridgeville offer?
Verizon Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Victra in North Ridgeville, OH?
The store hours are Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Where is Verizon Victra located in North Ridgeville?
Verizon Victra is located at 33739 Center Ridge Road, Ste 4, North Ridgeville, OH 44039, USA.
What payment options are accepted at Verizon Victra?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Victra offer in-store pickup for orders?
Yes, Verizon Victra offers in-store pickup services.
Which wireless brands are available at Verizon Victra?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
How can I schedule a visit or service at Verizon Victra?
You can use the My Verizon app or visit their quick scheduling link to schedule a visit or service.
What nearby places can I visit when going to Verizon Victra?
Nearby places include Great Clips hair salon, Fiesta Jalapeños Mexican restaurant, Fancy Nails and Spa, Dollar General, and Pope Fitness gym.
Are there any dining options close to Verizon Victra in North Ridgeville?
Yes, Fiesta Jalapeños Mexican restaurant and Snappys fast food restaurant are nearby for convenient dining before or after your visit.
Where can customers access financial or banking services near Verizon Victra?
First Federal Lakewood bank and several Western Union locations are close by for your banking and money transfer needs.