Business Details
About
Cell Phone Store
TCC North Canton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2181 E Maple Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
560 reviews
5 stars
534
4 stars6
3 stars4
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful service provided by staff, particularly highlighting individuals like Alexis, Blake, and Dave.
Efficiency
Several reviews noted quick service and efficient handling of phone upgrades and issues, with many customers being in and out of the store in a timely manner.
Knowledgeability
Customers appreciated the staff's knowledge about products and services, with many mentioning how representatives were able to answer questions and provide useful information.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with appointments, billing errors, and unhelpful staff.
Store Environment
The store was described as clean and comfortable, contributing to a positive shopping experience for many customers.
- AWAnthony WeissNov 15, 20251.0Absolutely trash. Garbage company.
- DHDale HeiserOct 25, 20255.0Great service
- SSSummerbreezeAug 14, 20255.0Great, fast service. Jason was great!
- MRMatthew RobertsAug 6, 20255.0Sarah was incredible! Super friendly and patient while I asked a million questions. Went out of her way to make sure I had everything I needed. Totally recommend her!
- VRVickie RichardsAug 5, 20251.0Absolute waste of time. Employee made an appointment for me to come in and go over my bill. Get there and the person changed the time with out telling me. Nice girl Employee said she doesn't understand why the guy would have me come there knowing that he couldn't ser my bill from there. Apparently the store you deal with in the beginning is the only store that can help. I hate Verizon and their lies. Can't wait to move on to a new provider.
Frequently Asked Questions About Verizon
What types of devices and services does TCC North Canton offer?
TCC North Canton offers the latest smartphones, tablets, wireless devices, Verizon home internet, and more, all with Verizon network coverage including 5G service for consumers and businesses.
Where is the Verizon authorized retailer TCC North Canton located?
TCC North Canton is located at 2181 E Maple Street, North Canton, OH 44720, USA.
What are the regular business hours of TCC North Canton?
TCC North Canton is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM.
Does TCC North Canton offer in-store pickup or curbside pickup services?
Yes, TCC North Canton offers both in-store pickup and curbside pickup services for customer convenience.
Which brands of mobile devices can I find at the TCC North Canton store?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at TCC North Canton.
What are some of the customer services provided by TCC North Canton?
TCC offers bill payments, new lines, upgrades, device activation, device financing, prepaid plans, total mobile protection, and Verizon wireless plans among other services.
How can I schedule an appointment or visit with TCC North Canton?
You can schedule an appointment online at https://www.tccrocks.com/appointments/ or use the My Verizon app for managing your services.
What nearby restaurants can I visit before or after shopping at TCC North Canton?
Nearby restaurants include BAM! Healthy Cuisine, Winking Lizard, Jimmy John's, 91 Wood Fired Oven, and Antonio's Pizzeria LoSchiavo, offering a variety of American, Italian, and fast-food options.
Are there any nearby places for a quick coffee or snack near TCC North Canton?
Yes, there are two Starbucks locations close by where you can enjoy coffee and light snacks.
What nearby services or shops might be useful to customers visiting TCC North Canton?
Services such as Great Clips for haircuts, Handel's Homemade Ice Cream for dessert, and The UPS Store for shipping are located nearby to enhance your visit experience.