Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is New Philadelphia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
423 reviews
5 stars
368
4 stars
23
3 stars
7
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Casey, Hope, and Duane.
Sales Experience
Several reviews highlighted positive experiences with the sales process, noting that staff took the time to explain options and help customers find the best deals.
Mixed Experiences
While many customers had great interactions, some reported negative experiences, particularly regarding communication issues and pressure to purchase.
Technical Support
Customers appreciated the assistance with technical issues and phone setups, with multiple mentions of staff resolving problems efficiently.
Pricing Concerns
Some reviews expressed dissatisfaction with pricing, citing hidden costs and feeling that the store was overly focused on sales.
- BLBill LyonDec 8, 20255.0Emily Sutton was very helpful. Made buying a new phone fast and painless. Will be back!!!
- AEAmy EllwoodNov 28, 20255.0Thank you Deaundre for your patience through the "mess" I brought in to you. With you remaining calm and your constant persistence, it made the whole situation less stressful for me. * I highly recommend this gentleman to anyone who is looking to upgrade or needs some technical help. The best!
- ASAmber ShullNov 22, 20255.0Worked with me to get my number ported. Took so much stress off of me not having to call in on my own. Went over all my options for plans and new phones. I appreciate all Baileys hard work and dedication.
- VHVicky HonkusOct 4, 20255.0This is the best Verizon Store around. I mistakenly left a very positive review for the store on Mill Avenue, but it's the Verizon Store on W. High Ave. that is so awesome. They absolutely go out of their way to meet your needs and are so kind and so patient. I highly recommend Logan Tanner and Emily.
- JJJimmy JohnsonSep 21, 20255.0Bailey was awesome. We switched from AT&T and he was quick and proficient. Got us o ur new phones, new watches, etc with a great price.
Frequently Asked Questions About Verizon
Where is the Verizon store located in New Philadelphia?
The Verizon store, Cellular Sales, is located at 1216 W High Ave, New Philadelphia, OH 44663.
What are the Verizon store's hours of operation?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store require appointments?
No, appointments are not required to visit the Verizon store at this location.
What brands of smartphones can I buy at the Verizon store?
You can purchase smartphones from Apple, Samsung, Motorola, LG, HTC, Google, and Asus at this Verizon store.
What payment options does the Verizon store accept?
The Verizon store accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I pay my Verizon bill at the store?
Yes, you can pay your Verizon bill in-store at Cellular Sales in New Philadelphia.
Does the Verizon store offer wireless plans and services?
Yes, the store offers Verizon wireless plans including prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
Is in-store pickup available at the Verizon location?
Yes, in-store pickup is available for wireless devices and accessories at this Verizon store.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby, you can visit dining spots like Starbucks, Chipotle Mexican Grill, and Jersey Mike's Subs, or accommodations such as Holiday Inn Express & Suites New Philadelphia and The Schoenbrunn Inn.
Are there any nearby mobile phone stores besides Verizon?
Yes, you can also find Cellular Sales, Verizon Wireless, Cricket Wireless, and T-Mobile stores near this Verizon location.