Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is New Philadelphia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
420 reviews
5 stars
365
4 stars
23
3 stars
7
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Casey, Duane, and Nicole.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff being described as attentive and not overly pushy.
Problem Resolution
Customers appreciated the staff's ability to resolve issues quickly and effectively, with specific mentions of employees like Elijah and Casey.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding communication and transparency about fees.
Pricing Concerns
Multiple reviews mentioned dissatisfaction with pricing, including hidden fees and high costs compared to competitors.
- ASAmber Shull2 days ago5.0Worked with me to get my number ported. Took so much stress off of me not having to call in on my own. Went over all my options for plans and new phones. I appreciate all Baileys hard work and dedication.
- VHVicky HonkusOct 4, 20255.0This is the best Verizon Store around. I mistakenly left a very positive review for the store on Mill Avenue, but it's the Verizon Store on W. High Ave. that is so awesome. They absolutely go out of their way to meet your needs and are so kind and so patient. I highly recommend Logan Tanner and Emily.
- JJJimmy JohnsonSep 21, 20255.0Bailey was awesome. We switched from AT&T and he was quick and proficient. Got us o ur new phones, new watches, etc with a great price.
- TMTom MontgomerySep 1, 20255.0At first I was very upset about my bill. I come to the same rep.n He was very helpful n corrected my issue. I was not polite to the rep n he was very understanding. Thank You to Elijah Fell. He was GREAT!!
- CDCristopher DeatonJun 22, 20255.0Big shout out and thank you to Duane!! Huge help, worked every angle to save us money! Go see him, you’ll leave satisfied!
Frequently Asked Questions About Verizon
Where is the Verizon store located in New Philadelphia?
The Verizon store, Cellular Sales, is located at 1216 W High Ave, New Philadelphia, OH 44663.
What are the Verizon store's hours of operation?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store require appointments?
No, appointments are not required to visit the Verizon store at this location.
What brands of smartphones can I buy at the Verizon store?
You can purchase smartphones from Apple, Samsung, Motorola, LG, HTC, Google, and Asus at this Verizon store.
What payment options does the Verizon store accept?
The Verizon store accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I pay my Verizon bill at the store?
Yes, you can pay your Verizon bill in-store at Cellular Sales in New Philadelphia.
Does the Verizon store offer wireless plans and services?
Yes, the store offers Verizon wireless plans including prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
Is in-store pickup available at the Verizon location?
Yes, in-store pickup is available for wireless devices and accessories at this Verizon store.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby, you can visit dining spots like Starbucks, Chipotle Mexican Grill, and Jersey Mike's Subs, or accommodations such as Holiday Inn Express & Suites New Philadelphia and The Schoenbrunn Inn.
Are there any nearby mobile phone stores besides Verizon?
Yes, you can also find Cellular Sales, Verizon Wireless, Cricket Wireless, and T-Mobile stores near this Verizon location.