Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Middlefield, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
190 reviews
5 stars
126
4 stars
10
3 stars
3
2 stars
16
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Hunter, Brittany, and James.
Efficiency
Several reviews highlighted the efficiency of staff in handling transactions and resolving issues, although some noted long wait times.
Product Knowledge
Customers frequently commented on the staff's product knowledge, which helped them make informed decisions.
Mixed Experiences
While many had positive experiences, several customers reported issues with service quality, particularly when returning items or resolving problems.
Store Environment
Some reviews mentioned uncomfortable seating and issues with store hours, including unexpected closures.
- MPmichael piotrowskiOct 26, 20255.0My sales person was efficient and knowledgeable
- WSWilliam SiboleSep 25, 20255.0I had placed an online order through the Verizon app for my son to pick up in store. Verizon’s systems were a mess and didn’t communicate the correct information to the store. However, the people at Victra in Middlefield, OH are great. I live out of state and we were working to replace my son’s broken phone who attends school there. They worked quickly to assist us in getting the online order cancelled and refunded and replaced his phone. They did more than they had to, to make it right, for a communication problem that wasn’t any fault of theirs. Definitely recommend their store. First class customer service.
- JMJohn MillerSep 15, 20252.0Closed middle of the day
- CPChandra PetersonAug 10, 20255.0Hunter was fantastic! Super helpful and vey friendly. Felt like dealing with a good friend. Very happy!
- ENEmily NicoleAug 3, 20255.0If I could give more stars for the customer service I would. My boyfriend and I went and got new phones and got put on a whole new plan. Hunter was the worker who helped us and he was amazing. He was very professional, had a great attitude, was very good at multitasking and made us feel very comfortable. We ran into some complications setting up our new phones and he went above and beyond to make sure they were good to go for us. It was 2 hours after closing when we finally finished and it’s amazing that he was willing to spend that extra time out of his day to make sure the phones were good and we were satisfied as costumers. 10/10 costumer service and attitude!!
Frequently Asked Questions About Verizon
What products and services does Verizon in Middlefield, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for the Verizon Middlefield location?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is the Verizon Middlefield store located?
It is located at 15005 S Springdale Ave, Ste 2, Middlefield, OH 44062, USA.
Does Verizon Middlefield support in-store pickup?
Yes, in-store pickup is available at this location.
Which payment methods are accepted at Verizon Middlefield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of products can I find at Verizon Middlefield?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, PureGear, and more.
Does Verizon Middlefield offer any recycling services for electronics?
Yes, the store offers electronics recycling services.
How can I reach Verizon Middlefield if I have questions?
You can call them at +1 440-632-9761 or email Info@victra.com.
What nearby grocery stores are close to Verizon Middlefield?
Heritage Meats and ALDI USA are nearby grocery stores where you can shop before or after visiting Verizon.
Where can I find automotive services near Verizon Middlefield?
Nearby automotive service options include All Motors Ohio and Express Auto Service & Tire, LLC.
Are there nearby financial services close to Verizon Middlefield?
Yes, Advance America, H&R Block, and U.S. Bank Branch and ATM are close by for your financial needs.