Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Middleburg Heights, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
329 reviews
5 stars
257
4 stars
19
3 stars
6
2 stars3
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and providing excellent service, particularly highlighting employees like MJ, Dominic, and Veno.
Pricing Transparency
Several reviews criticized the lack of displayed prices on products, leading to distrust among customers.
Mixed Experiences
While many customers had positive interactions, some reported issues with service quality, including unprofessional behavior and misleading information.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and in a timely manner.
- BCBev Callow5 days ago5.0Connor was extremely helpful and his expertise was very useful in setting up our new phones. Thank you Connor.
- JCJim CornielloDec 31, 20255.0Dominic was very helpful in my last 2 phone purchases this year. Less busy than the other stores as well
- BAB ADec 7, 20251.0How do you expect somebody to trust the store when they do not post prices on their products. So if I wanna look at 10 different products, I have to ask the cashier how much it cost for each one every time. So you can just come up with any price you want depending on who you’re looking at. Insane absolutely insane.
- JMjoleen muenzDec 2, 20255.0everyone was very friendly and made the experience smooth!!!
- BBBobNov 30, 20251.0You guys don’t make it easy to follow a complaint so I’m gonna post it so everyone can see it. You guys not having prices on your products in your store is crazy and I will not be shopping there. If you want people to trust you display the price.
Frequently Asked Questions About Verizon
What products does Verizon in Middleburg Heights offer?
Victra, your local Verizon Authorized Retailer in Middleburg Heights, offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.
What are the operating hours of the Verizon store in Middleburg Heights?
The Verizon store in Middleburg Heights is open Monday through Friday from 10:00 AM to 7:00 PM, on Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon store in Middleburg Heights?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa for payments.
Does this Verizon store offer in-store pickup or delivery services?
The Middleburg Heights Verizon location offers in-store pickup but does not provide delivery services.
How can I contact the Verizon store in Middleburg Heights for more information?
You can contact the store by calling +1 440-510-3080 or emailing Info@victra.com.
What languages are spoken at the Verizon store in Middleburg Heights?
The store staffs speakers of English and Spanish to assist customers.
Are there nearby dining options where I can eat before or after visiting the Verizon store?
Yes, nearby dining options include Taco Bell, Charleys Philly Steaks and Wings, Charleys Cheesesteaks, CiCi's Pizza, Noodles and Company, and Applebee's Grill + Bar, all within close proximity to the store.
What nearby services can help if I need emergency dental care near the Verizon store?
Emergency dental services are available nearby at Emergency Dental of Cleveland, ImmediaDent – Urgent Dental Care, and Emergency Dental Service Middleburg Heights.
Are there nearby beauty or hair salons close to the Verizon store?
Yes, you can find Great Clips, Giovanni And Company hair salon, Southland Nails, and Giovanni & Company Salon and Day Spa near the Verizon store.
What is the store's mission and how does Verizon in Middleburg Heights serve its customers?
The store aims to create the best experience for guests by offering knowledgeable and dedicated consultants and managers who provide a full range of wireless devices and accessories, connecting technology to life in a trustworthy, fun, and profitable way.