Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Middleburg Heights, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
324 reviews
5 stars
254
4 stars
19
3 stars
6
2 stars3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their outstanding and helpful service, particularly highlighting employees like MJ, Dominic, and Veno.
Efficiency
Customers frequently mentioned quick service and efficient processes, with many reporting being in and out of the store in under an hour.
Knowledgeable Staff
Numerous reviews noted the staff's knowledge and ability to assist with various issues, making the experience smoother for customers.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including rude service and issues with billing.
Store Environment
Several reviews indicated a welcoming atmosphere, although there were complaints about staff being distracted or unprofessional at times.
- FKF KrizbaiOct 31, 20255.0Dominic is amazing!
- CCconnie coddingtonOct 18, 20255.0Best customer service today with fast assistance.
- JAJanet ArnoldSep 12, 20254.0This is a much better store then the one in Strongsville
- DGDon GallAug 30, 20255.0Great place to pay your phone bill.
- RWRoxanne WalshAug 6, 20255.0Dominic was awesome. Helped me a ton!
Frequently Asked Questions About Verizon
What products does Verizon in Middleburg Heights offer?
Victra, your local Verizon Authorized Retailer in Middleburg Heights, offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.
What are the operating hours of the Verizon store in Middleburg Heights?
The Verizon store in Middleburg Heights is open Monday through Friday from 10:00 AM to 7:00 PM, on Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon store in Middleburg Heights?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa for payments.
Does this Verizon store offer in-store pickup or delivery services?
The Middleburg Heights Verizon location offers in-store pickup but does not provide delivery services.
How can I contact the Verizon store in Middleburg Heights for more information?
You can contact the store by calling +1 440-510-3080 or emailing Info@victra.com.
What languages are spoken at the Verizon store in Middleburg Heights?
The store staffs speakers of English and Spanish to assist customers.
Are there nearby dining options where I can eat before or after visiting the Verizon store?
Yes, nearby dining options include Taco Bell, Charleys Philly Steaks and Wings, Charleys Cheesesteaks, CiCi's Pizza, Noodles and Company, and Applebee's Grill + Bar, all within close proximity to the store.
What nearby services can help if I need emergency dental care near the Verizon store?
Emergency dental services are available nearby at Emergency Dental of Cleveland, ImmediaDent – Urgent Dental Care, and Emergency Dental Service Middleburg Heights.
Are there nearby beauty or hair salons close to the Verizon store?
Yes, you can find Great Clips, Giovanni And Company hair salon, Southland Nails, and Giovanni & Company Salon and Day Spa near the Verizon store.
What is the store's mission and how does Verizon in Middleburg Heights serve its customers?
The store aims to create the best experience for guests by offering knowledgeable and dedicated consultants and managers who provide a full range of wireless devices and accessories, connecting technology to life in a trustworthy, fun, and profitable way.