VCA Midpark Animal Hospital

4.6
487 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Midpark Animal Hospital
6611 Smith Rd, Middleburg Heights, OH
44130, United States

Hours

Reviews

4.6
436 reviews
5 stars
363
4 stars
35
3 stars
3
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their kindness, compassion, and dedication to their pets, especially during difficult times.

Professionalism

Many reviews highlighted the professionalism and knowledge of the veterinarians and staff, with specific mentions of thorough explanations and attentive service.

Customer Service

While many customers appreciated the friendly and helpful nature of the staff, there were notable complaints about delays in communication and appointment scheduling.

Pricing Concerns

Several reviews mentioned high costs for services and unexpected fees, leading to dissatisfaction among some customers.

Mixed Experiences

While many customers had positive experiences, there were also reports of inconsistency in care and service, leading some to seek alternative veterinary options.
  • HT
    Heather Trevis
    1 day ago
    5.0
    Fabulous people!!!
  • MB
    Maria Batista
    Dec 27, 2025
    5.0
    Very friendly staff....prompt service....great with animals and they compliment each pet.
  • DJ
    Don Johnson
    Dec 15, 2025
    5.0
    We’ve been taking our dog here for 4 years. They are always professional and helpful, they care about the pets that come through their clinic. My dog actually loves coming here because she gets pets and treats from the staff. It isn’t cheap, but no vet is cheap these days and you’ll be glad to pay a little extra when it comes to your pets knowing they’re in good hands.
  • AJ
    Allison James
    Dec 8, 2025
    5.0
    Words can not describe how amazing Dr. Nickell and the entire staff are at this office. My 9yr old Mastiff was sick and I called and they got me in immediately to be checked. Unfortunately he was very ill and we didn't want him to suffer so we had to let him go. They were so good with making sure they explained exactly what was going on and were so patient with us while making the decision. Their compassion to all of us was amazing. The staff is so knowledgeable and you can tell they truly love what they do. We left there knowing we made the right decision and they gave us all the time we needed to say our goodbyes. I would never want to have my pets taken care of by anyone else.
  • HS
    Holly Soresso
    Dec 1, 2025
    5.0
    I cannot speak highly enough about the entire team at VCA Midpark/Brook Park. My pets have been seen by all three veterinarians, and each one has been consistently kind, compassionate, and highly knowledgeable. Dr. Nickell was the only vet who was able to solve a persistent skin issue with my senior cat after two other clinics told me to either accept his discomfort or sedate him. She found a solution that treated the root cause and preserved his quality of life. On top of that, she also identified a heart murmur in my dog—something our previous vet office completely missed—all on her very first day at the office! A few months ago, when a stray kitten wandered into my yard (and heart), the team got me an appointment within 24 hours with Dr. Suhie, who was incredibly gentle, personable, and helpful with my unexpected new fur baby. We’ve also had the pleasure of working with Dr. Anita Kinscher, who has been just as fantastic as the other two. The reception team is always warm and welcoming. On a side note, waiting area has been updated within the couple years and always feels clean. This is a stark contrast to my previous vet in Strongsville, where the front desk staff often seemed annoyed to answer the phone or check someone in. Finally, every single vet tech I’ve met has been loving, patient, and extremely knowledgeable. They take their time gaining the trust of my timid dog and absolutely dote on my cats. It’s clear that everyone here is genuinely committed to their work and passionate about the animals they care for.

Frequently Asked Questions About VCA Midpark Animal Hospital

What are the regular operating hours of VCA Midpark Animal Hospital?

VCA Midpark Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.

Where is VCA Midpark Animal Hospital located?

The hospital is located at 6611 Smith Rd, Middleburg Heights, OH 44130, USA.