VCA Midpark Animal Hospital

4.6
481 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Midpark Animal Hospital
6611 Smith Rd, Middleburg Heights, OH
44130, United States

Hours

Reviews

4.6
430 reviews
5 stars
357
4 stars
35
3 stars
3
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and care during difficult times, especially when dealing with end-of-life decisions for their pets.

Staff Professionalism

The staff is frequently described as friendly, knowledgeable, and professional, with several reviews highlighting their attentiveness and willingness to answer questions.

Communication Issues

Some customers expressed frustration with communication, particularly regarding appointment scheduling and follow-up information, leading to feelings of neglect.

Pricing Concerns

Several reviews mentioned high costs for services and unexpected fees, with some customers feeling misled about pricing.

Inconsistent Experiences

There were mixed reviews regarding the consistency of care, with some customers noting changes in staff and service quality over time.
  • KK
    Kimberly
    Oct 8, 2025
    5.0
    I went here for the 1st time with my new kitten for a wellness check. And I must say I love this vet! From the time I walked in the staff were all so inviting. The waiting area felt comfortable they also have coffee which was nice. Once back in the room Jessica and doctor Anita were amazing! They explained a lot to me answered all of my questions. Very hands on with their customers and pets. And they all loved my kitten and gave him tons of attention!
  • KB
    Kenneth “BlitzSensei”
    Aug 19, 2025
    5.0
    The staff is inviting and helpful. This review may be biased because they all loved my dog. They were informative and efficient. I will say this though. This was my first time at a vets office in over a decade. I had to lay my 11 year old German Shepherd to rest there. He was a patient at different vets office. But they were booked and it was an urgent necessity. This hospital was where I took him. Even though that was a long time ago they were an amazing staff. They respected my grief and my wishes. They loved that dog too even though they only got to see him for 30 minutes, at his worst. They made a painful process tolerable. Maybe no one that was there then is there now. However, I still felt the same respect. It was good for me to link the last moments of his life to some of my first moments of my new puppy. This might not have been as emotional post, but they were helping another family in the same way they helped me so long ago. If your wondering how I know, they place a sign and a candle in the waiting room to ask people to talk in low tones. Not gonna lie I got choked up waiting on my puppy and seeing that sign. I am tearing up now. But now, one of the most painful days of my life has a connection to the birth of my partnership with my newest family member. This is a long review. TLDR - this office is currently great for your pet. They have a history of caring about us and our pets. That is why I returned after only 1 brief visit over a decade ago. ::edited to correct typo::
  • KK
    Kim
    Aug 6, 2025
    2.0
    Waited a whole week-to finally get my senior dog with severe hypertension-that his script is ready- when the blood work and all the exams came in the next day- it still took them a whole week. Most would agree this was very unnecessary. I wasn't asking to rush anyone or override medical decisions-I was simply asking for information. Since I was given vague, conflicting information and told there were multiple readings, but no one followed up or explained the delay. I had to initiate the call myself waiting nervously for a week to get some clarity. Delays like this could put pets at serious risk, especially when their guardians are trying to advocate responsibly. Throughout the process, I remained respectful and polite. I truly like the staff 🩵, they were kind and professional. But I was disappointed that I had to wait so long, especially given this was a time-sensitive issue involving a senior dog's heart health. 🐈Our pets can't speak for themselves. That is why we have to!!!!!!
  • LH
    Lindsay Helmholtz
    Jul 31, 2025
    5.0
    I have nothing but kind things to say about V A Midpark. They have been absolutely fantastic with my cats and make me feel heard and cared for. I had a lot of anxiety taking my older cat to the vet for the first time, and they heard every concern and walked me through every step. I cannot express enough how much I appreciate this place.
  • RM
    Robbin M
    Jul 23, 2025
    4.0
    Always on time, not a fan of them taking my pet into a separate room without me though.

Frequently Asked Questions About VCA Midpark Animal Hospital

What are the regular operating hours of VCA Midpark Animal Hospital?

VCA Midpark Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.

Where is VCA Midpark Animal Hospital located?

The hospital is located at 6611 Smith Rd, Middleburg Heights, OH 44130, USA.