Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Maumee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
450 reviews
5 stars
223
4 stars
59
3 stars
33
2 stars
33
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual employees for their helpfulness, while others reported rude or unhelpful interactions.
Wait Times
Customers frequently mentioned long wait times, even with appointments, leading to frustration.
Account Issues
Several reviews highlighted problems with account management and billing, including unresolved issues and poor communication.
Store Experience
The store environment received mixed feedback, with some customers appreciating the cleanliness and organization, while others criticized the lack of assistance and knowledge from staff.
- PDPeggy DunnettJan 2, 20265.0Very helpful. Doug was a very helpful asset today helping me with my photos.
- AFAlex FrankDec 28, 20251.0Absolutely unhelpful, can't do most of the account maintenance you would need a store for. Referred me to a number that went to offshore help which was bare minimum. Problem still unresolved, unfortunately there aren't any other decent options around or I would be done with Verizon.
- GBGordon BrownDec 11, 20251.0bought a phone and returned it and then said I didnt owe anything but restocking fee and then a couple weeks later said I owed them and then put in collections . I would not recommend them at all. If you want to gain trust back then fix the mistake on your part . Lying to customers isnt a good look for your business . My account is in collections because of you guys not sticking to your word
- SSS R (Shama)Nov 12, 20255.0I am a new customer and they had a major issue on the back end with my account. Alexia was super lovely and took the time to learn what was wrong and asked for help when she needed it and went above and beyond to get my account unlocked. Fantastic service.
- KSKarin SimonSep 12, 20251.0Very unfriendly! Told us we had to get back in line to buy a new phone! So went to Verizon on Airport. Got the phone and lots of help!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Maumee?
The Verizon store in Maumee is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Which mobile phone brands does Verizon Maumee offer?
Verizon Maumee offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for added convenience.
What delivery and pickup options are available at Verizon Maumee?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Maumee provide business mobile devices and plans?
Yes, Verizon offers business cell phones, hotspots, tablets, laptops, and wireless/mobile voice and internet plans.
What payment methods does Verizon accept?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Is free Wi-Fi available at the Verizon store in Maumee?
Yes, the Verizon store provides free Wi-Fi for customers.
What are some nearby dining options around Verizon Maumee?
Nearby dining options include Taco Bell, Chipotle Mexican Grill, Red Flame - Teriyaki & Sushi, Sakura Express, Deet's BBQ, Tropical Smoothie Cafe, Steak Escape, and The Rib Cage steakhouse.
Are there any nearby automotive services close to Verizon Maumee?
Yes, nearby automotive services include Yark Toyota dealership and repair, Enterprise Rent-A-Car, DJ's Car Wash, Tesla service and Supercharger, Ed Schmidt Auto Group, J.D. Byrider used car dealer, Byrider Maumee, and Superior Auto dealership.
What entertainment or leisure options are near Verizon Maumee?
Nearby entertainment includes Dr Scotts Pinball Store arcade, Ohio Skate arcade, Old School Gaming video game store, and Castle Skateland roller skating rink.