Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Maumee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
446 reviews
5 stars
221
4 stars
59
3 stars
33
2 stars
33
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness while others were criticized for being rude or unhelpful.
Wait Times
Customers frequently reported long wait times, even with appointments, leading to frustration.
Sales Experience
Some customers had positive experiences with knowledgeable staff who helped them find the best deals, while others felt pressured or misled during the sales process.
Store Management
Concerns were raised about the management's responsiveness and the overall training of staff, with some customers feeling ignored or undervalued.
Product Availability
Several reviews mentioned issues with product availability, including stock shortages and difficulties in upgrading or purchasing new devices.
- SSS R (Shama)Nov 12, 20255.0I am a new customer and they had a major issue on the back end with my account. Alexia was super lovely and took the time to learn what was wrong and asked for help when she needed it and went above and beyond to get my account unlocked. Fantastic service.
- KSKarin SimonSep 12, 20251.0Very unfriendly! Told us we had to get back in line to buy a new phone! So went to Verizon on Airport. Got the phone and lots of help!
- RRRandall RoberAug 11, 20251.0It’s good to see two people waiting ahead of me and and I’ve been waiting for 30 mins already some one walks in after meet but they help them first great service guys
- JSJoy StuderJul 25, 20255.0We had an outstanding experience at the Verizon Corporate Store thanks to Zoe, Cymone and Corey Gulch! They went above and beyond helping us update our business account—making the entire process smooth, professional, and surprisingly easy. They not only assisted with new phone purchases but also helped lower our rate, which we truly appreciated. Their knowledge, patience, and genuine customer care made all the difference. Highly recommend working with them!
- AHAndrew HaslingerJul 8, 20255.0Was in a huge pinch today with my phone not working and I had to leave the store with a new phone. Worked with Brooke and Erika, and the customer service was beyond amazing. They worked with me on different options that would benefit me the best, went over awesome promotions, and I left very happy with a working new phone and new internet. I could not be more thankful in the help I received by Brooke and Erika. Thanks again!!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Maumee?
The Verizon store in Maumee is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Which mobile phone brands does Verizon Maumee offer?
Verizon Maumee offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for added convenience.
What delivery and pickup options are available at Verizon Maumee?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Maumee provide business mobile devices and plans?
Yes, Verizon offers business cell phones, hotspots, tablets, laptops, and wireless/mobile voice and internet plans.
What payment methods does Verizon accept?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Is free Wi-Fi available at the Verizon store in Maumee?
Yes, the Verizon store provides free Wi-Fi for customers.
What are some nearby dining options around Verizon Maumee?
Nearby dining options include Taco Bell, Chipotle Mexican Grill, Red Flame - Teriyaki & Sushi, Sakura Express, Deet's BBQ, Tropical Smoothie Cafe, Steak Escape, and The Rib Cage steakhouse.
Are there any nearby automotive services close to Verizon Maumee?
Yes, nearby automotive services include Yark Toyota dealership and repair, Enterprise Rent-A-Car, DJ's Car Wash, Tesla service and Supercharger, Ed Schmidt Auto Group, J.D. Byrider used car dealer, Byrider Maumee, and Superior Auto dealership.
What entertainment or leisure options are near Verizon Maumee?
Nearby entertainment includes Dr Scotts Pinball Store arcade, Ohio Skate arcade, Old School Gaming video game store, and Castle Skateland roller skating rink.