Visit our store at Marysville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some employees being helpful and attentive, while others are described as rude and dismissive.
Sales Practices
Multiple reviews highlight concerns about deceptive sales tactics, including hidden charges and pressure to purchase unnecessary products.
Staff Knowledge
While some customers praised staff for being knowledgeable and helpful, others reported a lack of information and assistance regarding products and services.
Wait Times
Customers frequently mentioned long wait times for service, with some feeling neglected while waiting for assistance.
Overall Experience
Overall, experiences vary widely, with some customers expressing satisfaction and others feeling frustrated and disappointed with their interactions.
DB
Dana Black
Sep 14, 2025
1.0
I was very disappointed today. We've been Verizon customers for many years. We went to them with a problem looking for help and a solution. All they were interested in doing was selling us a new product and a new plan...
ZA
Zac Armstrong
Sep 5, 2025
1.0
Do not buy a phone here. I was sold a “new” phone that turned out to be water damaged. Gavin was great to work with, but the store manager was incredibly rude and dismissive—more interested in her iPad than in helping resolve the issue.
MM
Matthew
Jul 9, 2025
5.0
Blaze was absolutely amazing. He took time to go over every option and offered a sensible solution to all of my concerns. Give him a promotion. A+ experience
JG
Jessica Griffee
Jun 25, 2025
5.0
Jordan was very helpful and knowledgeable.
PE
Pamela Ellis
Jun 9, 2025
1.0
Complete deceit.. They tell you not the whole truth. Very disappointed in the accuracy of my salesman. Many hidden charges and misinformation on plan perks.
What are the store hours for the Verizon store in Marysville, OH?
The Verizon store in Marysville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What payment methods does the Marysville Verizon store accept?
The store accepts pay by check, debit cards, and mobile NFC payments. It does not require cash only payments.
Can I schedule an appointment to visit the Verizon Marysville store?
Yes, you can schedule your in-store appointment online using the My Verizon app or through their website.
Does the Verizon store in Marysville offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, free 2-day shipping, express locker pickup, and same-day delivery in select areas.
What brands of smartphones are available at the Verizon Marysville store?
The store offers the latest 5G smartphones including Apple (iPhone 15), Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL devices.
What types of business products does Verizon Marysville provide?
They offer business cell phones, mobile hotspots, tablets, and laptops to meet your business needs.
Which nearby restaurants are close to the Verizon store in Marysville?
Nearby restaurants include Chipotle Mexican Grill, Applebee's Grill + Bar, McDonald's, Burger King, The Cactus Latin Food, and Starbucks where customers can grab a meal before or after their visit.
Are there any nearby beauty salons near Verizon Marysville?
Yes, First Choice Haircutters and Supercuts are nearby beauty salons where you can get a haircut or spa services when visiting the area.
What financial services are available near the Verizon store in Marysville?
Nearby financial service providers include Marysville's First Federal Community Bank, Merchants National Bank, LibertyX Bitcoin ATM, John England - Mortgage Banker, and Jarrett Hottman - Loan Officer.
How can I find more information or contact the Verizon Marysville store?
You can visit their website at https://www.verizon.com/stores/details/ohio/marysville/marysville-302391, call their main phone at +1 800-880-1077, or check out their Facebook at https://www.facebook.com/183185741695164.