Verizon

3.8
334 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Marysville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1095 Delaware Ave, Marysville, OH
43040, United States

Hours

Reviews

3.6
203 reviews
5 stars
101
4 stars
22
3 stars
22
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees being helpful and attentive, while others are described as rude and dismissive.

Sales Practices

Multiple reviews highlight concerns about deceptive sales tactics, including hidden charges and pressure to purchase unnecessary products.

Staff Knowledge

While some customers praised staff for being knowledgeable and helpful, others reported a lack of information and assistance regarding products and services.

Wait Times

Customers frequently mentioned long wait times for service, with some feeling neglected while waiting for assistance.

Overall Experience

Overall, experiences vary widely, with some customers expressing satisfaction and others feeling frustrated and disappointed with their interactions.
  • DB
    Dana Black
    Sep 14, 2025
    1.0
    I was very disappointed today. We've been Verizon customers for many years. We went to them with a problem looking for help and a solution. All they were interested in doing was selling us a new product and a new plan...
  • ZA
    Zac Armstrong
    Sep 5, 2025
    1.0
    Do not buy a phone here. I was sold a “new” phone that turned out to be water damaged. Gavin was great to work with, but the store manager was incredibly rude and dismissive—more interested in her iPad than in helping resolve the issue.
  • MM
    Matthew
    Jul 9, 2025
    5.0
    Blaze was absolutely amazing. He took time to go over every option and offered a sensible solution to all of my concerns. Give him a promotion. A+ experience
  • JG
    Jessica Griffee
    Jun 25, 2025
    5.0
    Jordan was very helpful and knowledgeable.
  • PE
    Pamela Ellis
    Jun 9, 2025
    1.0
    Complete deceit.. They tell you not the whole truth. Very disappointed in the accuracy of my salesman. Many hidden charges and misinformation on plan perks.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Marysville, OH?

The Verizon store in Marysville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

What payment methods does the Marysville Verizon store accept?

The store accepts pay by check, debit cards, and mobile NFC payments. It does not require cash only payments.