VCA North Ridge Animal Hospital has been serving the Lake, Geauga, Ashtabula, and Cuyahoga communities since 1960. We provide the best veterinary care possible in a modern setting and a highly competent and caring staff. The veterinarians and support staff are here for one reason – we love animals and those who love them. You and your pet will experience a single-minded focus from the very first moment you enter the hospital. This, and the quality of care provided, sets us apart and guides our every interaction with your pet. Experience. Compassion. Up-to-date technologies. A Fear Free Certified Team. If these are the factors that are important to you and the care of your pet, visit our practice and become part of the VCA North Ridge family.
While many customers praised the staff for being friendly and caring, there were several complaints about rudeness and unprofessional behavior from certain staff members.
Quality of Care
Overall, customers expressed satisfaction with the quality of care provided to their pets, highlighting the expertise of veterinarians like Dr. Halas and Dr. Stewart.
Pricing Concerns
Numerous reviews indicated that customers found the prices to be high compared to other veterinary clinics, leading to dissatisfaction regarding affordability.
Communication Issues
Several customers reported problems with communication, including difficulties in getting timely responses and follow-ups regarding their pets' health.
Long Wait Times
Many reviews mentioned long wait times for appointments, which caused frustration among customers.
NR
Nikki Rossi
Jan 2, 2026
5.0
The doctor is amazing
SO
Sean ONeil
Oct 1, 2025
5.0
Its a fantastic place to take your pet. Vet is very knowledable & friendly. Staff is extremely friendly & good with the animals. Answered all of our questions.
MR
Mari Rizzo
Sep 22, 2025
5.0
Dr. Halas is amazing! The office is very attentive and is always on top of suggesting the best care for our kitten. Thank you for all that you do!
Frequently Asked Questions About VCA North Ridge Animal Hospital
What are the regular operating hours of VCA North Ridge Animal Hospital?
The hospital is open Monday through Wednesday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, and every other Saturday from 8:00 AM to 12:00 PM. It is closed on Thursdays, Sundays, and most Saturdays.
What kinds of pets does VCA North Ridge Animal Hospital primarily serve?
They primarily provide veterinary care for dogs and cats.
What types of payment can I use at VCA North Ridge Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What veterinary services are offered by VCA North Ridge Animal Hospital?
Services include advanced care, dental care, allergy treatment, diagnostics, surgery, pet boarding, wellness exams, vaccinations, microchipping, and more.
Is VCA North Ridge Animal Hospital a Fear Free Certified facility?
Yes, the hospital has a Fear Free Certified Team to ensure compassionate and stress-free care for pets.
Where is VCA North Ridge Animal Hospital located?
It is located at 6336 North Ridge Rd., Madison, OH 44057, USA.
Are there any veterinary facilities near VCA North Ridge Animal Hospital for additional pet boarding options?
Yes, North Ridge Veterinary Hospital nearby also offers pet boarding and pet sitting services, providing more options for your pet's care.
If I'm visiting VCA North Ridge Animal Hospital, what car dealerships are close by?
Nearby car dealerships include Jeep, Classic Chrysler Dodge Jeep Ram, Classic Chevy GMC, Classic East, and Cam May Classic Cars, which might be convenient if you need automotive services during your visit.
Are there any health facilities near VCA North Ridge Animal Hospital for human medical care?
Yes, nearby health facilities include Lake Health Tripoint Medical Center, UH Madison Health Center, University Hospitals Urgent Care, and Madison Family Practice, which can be useful for your personal healthcare needs.
Does VCA North Ridge Animal Hospital offer any promotions for new clients?
Yes, new clients can get a coupon for a free first exam by visiting their website.