Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Macedonia, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
213 reviews
5 stars
184
4 stars
9
3 stars3
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being professional, knowledgeable, and helpful, with many specific mentions of employees like Rachel, Alex, and Cale.
Efficiency
Many reviews highlighted the quick service and efficiency of the staff, with customers noting minimal wait times and fast resolutions to their issues.
Mixed Experiences
While most feedback was positive, some customers reported issues with billing practices and perceived dishonesty regarding fees, suggesting a need for improved transparency.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
Technical Knowledge
Several reviews emphasized the staff's technical expertise, particularly in resolving complex issues quickly and effectively.
- DRDonald RambacherOct 30, 20255.0Staff were very professional and personable.
- LMLarry MarekSep 11, 20255.0Johnathan great job updating permissions on my phone! In and out quick! Thanks
- DJDavid H JordanAug 7, 20255.0Tanis, was very helpful And making sure that I understood my options And what was available to me. I felt comfortable with my decision And would not hesitate to go back to that store again.
- TKTom KobrickFeb 1, 20195.0James and justin were the best!
- CHCraves HollywoodMay 17, 20185.0This Northfield location is AMAZING!!! Stopped in with a tech question and was greeted at the door immediately and I was treated with respect and care from the start!!! I'm an older guy and not too tech savvy. They made me feel like I was and made my day when they fixed my issue! Great friendly staff!!! 👏🏻 (See now I even know how to add these emoji things because of them)
Frequently Asked Questions About Verizon
What types of products does Verizon in Macedonia offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Macedonia, OH?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Macedonia offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What languages are spoken at the Verizon store in Macedonia?
The store provides service in English and Spanish.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers inside the store.
Can I recycle old electronics at this Verizon location?
Yes, the store has a program for recycling electronics.
Which brands does the Verizon store in Macedonia carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several others including accessory brands like Otterbox and Mophie.
Are there any nearby places where I can grab a coffee before or after visiting Verizon?
Yes, Starbucks is nearby where you can enjoy coffee and smoothies before or after your visit to Verizon.
What shopping options are available near the Verizon store in Macedonia?
Nearby shopping options include Target Store Macedonia and The Crossings at Golden Link shopping center, providing a variety of stores and services close to Verizon.
Where can customers find dining options near the Verizon store?
Customers can visit Panda Express, Chipotle Mexican Grill, or Golden Corral Buffet and Grill, all located near the Verizon store for convenient dining options.