Verizon

4.6
520 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lorain’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4805 Leavitt Rd, Lorain, OH
44053, United States

Hours

Reviews

4.7
509 reviews
5 stars
453
4 stars
10
3 stars
11
2 stars
1
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting associates like Sam, Cedric, and Logan for their exceptional service.

Knowledgeable Staff

Several reviews noted the staff's expertise and ability to answer questions thoroughly, making customers feel confident in their decisions.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly regarding billing issues and misleading information.

Store Environment

The store was described as clean and professional, contributing to a pleasant shopping experience.

Sales Pressure

Some customers felt pressured into making purchases or upgrades that were not in their best interest, leading to dissatisfaction.
  • LF
    Leah Fenderson
    Oct 17, 2025
    5.0
    I just wanted to say Logan & Jared Were the best help/ Sells Associates that I’ve dealt with in a long time. Such a breath of fresh air considering my circumstances && Switching Phone services after years of going to the same company. They were so patient & Kind and was willing to help me through everything every single time I came in . Glad I switched thanks guys !
  • CF
    Cheryl “Cookie” Fox
    Aug 23, 2025
    5.0
    Sam was very knowledgeable and helped me with transferring everything to my new phone.
  • HS
    Hannah Smith
    Aug 16, 2025
    1.0
    Highly disappointing experience . Dustin the salesman, signed me up for insurance $60 a month without PERMISSION. I then had to call and figure out why my bill shot up. Also charged my debit card $10 while I was not there to upgrade my icloud storage . Lost 1,000s of pictures, even when he said he backed it up properly . Highly recommended to skip this money grabbing place and visit a different verizon entirely . Just bc you think some people won’t notice a charge, you are incorrect DUSTIN. you aren’t gonna make commission off of me ;)
  • DF
    Debbie Farner
    Aug 13, 2025
    4.0
    De Angelo was a great help!
  • RW
    Regina Wolf
    Jun 19, 2025
    1.0
    Tried to sell me an incredibly expensive plan when they couldn’t find my account. Went to the store across from target instead and they knew exactly what I was talking about. Super upsetting

Frequently Asked Questions About Verizon

What services does Verizon at 4805 Leavitt Rd offer?

Verizon at 4805 Leavitt Rd offers wireless devices, Verizon plans and services, device upgrades, accessories, and bill payment in-store.

Which brands of smartphones can I purchase at this Verizon store?

You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.