Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lorain’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
509 reviews
5 stars
453
4 stars
10
3 stars
11
2 stars1
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting associates like Sam, Cedric, and Logan for their exceptional service.
Knowledgeable Staff
Several reviews noted the staff's expertise and ability to answer questions thoroughly, making customers feel confident in their decisions.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding billing issues and misleading information.
Store Environment
The store was described as clean and professional, contributing to a pleasant shopping experience.
Sales Pressure
Some customers felt pressured into making purchases or upgrades that were not in their best interest, leading to dissatisfaction.
- LFLeah FendersonOct 17, 20255.0I just wanted to say Logan & Jared Were the best help/ Sells Associates that I’ve dealt with in a long time. Such a breath of fresh air considering my circumstances && Switching Phone services after years of going to the same company. They were so patient & Kind and was willing to help me through everything every single time I came in . Glad I switched thanks guys !
- CFCheryl “Cookie” FoxAug 23, 20255.0Sam was very knowledgeable and helped me with transferring everything to my new phone.
- HSHannah SmithAug 16, 20251.0Highly disappointing experience . Dustin the salesman, signed me up for insurance $60 a month without PERMISSION. I then had to call and figure out why my bill shot up. Also charged my debit card $10 while I was not there to upgrade my icloud storage . Lost 1,000s of pictures, even when he said he backed it up properly . Highly recommended to skip this money grabbing place and visit a different verizon entirely . Just bc you think some people won’t notice a charge, you are incorrect DUSTIN. you aren’t gonna make commission off of me ;)
- DFDebbie FarnerAug 13, 20254.0De Angelo was a great help!
- RWRegina WolfJun 19, 20251.0Tried to sell me an incredibly expensive plan when they couldn’t find my account. Went to the store across from target instead and they knew exactly what I was talking about. Super upsetting
Frequently Asked Questions About Verizon
What services does Verizon at 4805 Leavitt Rd offer?
Verizon at 4805 Leavitt Rd offers wireless devices, Verizon plans and services, device upgrades, accessories, and bill payment in-store.
Which brands of smartphones can I purchase at this Verizon store?
You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the Verizon store's opening hours?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store?
No appointment is required; you can walk in or call to make an appointment if preferred.
Can I pick up my online orders in-store at this Verizon location?
Yes, the store offers in-store pickup for online orders.
What payment options are accepted at the Verizon store on Leavitt Rd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can nearby customers use public services like the Department of Motor Vehicles while visiting Verizon?
Customers can conveniently visit Verizon and also access the nearby Department of Motor Vehicles for license services during the same trip to Leavitt Rd, saving time and effort.
Are there shopping options near the Verizon store for customers to explore?
Yes, customers can visit nearby retail stores like Famous Footwear, Payless ShoeSource, and GameStop before or after shopping at Verizon for a complete shopping experience.
What nearby medical facilities are available around the Verizon store?
Nearby medical facilities include Lorain Surgery Center, Bright Now Dental, and Comprehensive Pain Care Center, providing convenient healthcare options to customers.
Are there any places to relax or get beauty services close to the Verizon location?
Yes, customers can visit nearby beauty and spa options like Eva's Nail Spa, Fantastic Sams Cut & Color, or Dom & Luigi's Barber Shop for grooming and relaxation.