Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lima, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2320 Harding Highway.
Location
Hours
Reviews
4.9
745 reviews
5 stars
727
4 stars3
3 stars3
2 stars4
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Evelyn received numerous positive mentions for her helpfulness, efficiency, and friendly demeanor.
Employee Performance
Megan and Corbet were also highlighted positively, with customers appreciating their assistance and service.
Overall Experience
Customers expressed high satisfaction with their experiences at the store, often recommending it to others.
Efficiency
Many reviews noted the quick and efficient service provided, especially in setting up new phones and switching lines.
Knowledgeability
Evelyn was frequently praised for her knowledge of current deals and technology, helping customers save money.
- KWKelly WalterNov 12, 20255.0Evelyn was so helpful! She worked with my mom for over an hour on Sunday to help resolve issues caused by 2 other Verizon stores. I called the store today to talk to her and again, she was so helpful and understanding of our frustrations. My 5 star rating is not for Verizon (would give them 0 stars right now based off our experiences at the St Marys, OH and Celina, OH stores), it is specifically for Evelyn and how she tried to help us.
- CSChad ShieldsNov 9, 20255.0Evelyn was extremely helpful in getting our phones and tablet upgraded after several years with the old devices. She worked very hard to get us what we wanted. Thanks!
- DBDuranda BNov 9, 20255.0Evelyn was absolutely amazing. She was so helpful with getting new phones and a new tablet after five years. She made driving 40 minutes for phones worth it. She even made things right when her coworker, who's name I don't know, lied to us and almost made us go somewhere else. We would definitely be happy to return to this store as long as we could be helped by Evelyn again!
- JHJoan HarrisNov 1, 20255.0Evelyn was fantastic would very much recommend her
- ABally ballOct 24, 20255.0Evelyn was a great help when I came in tonight. She assisted me with my multiple questions and had a smile the entire time. Very personable. I would definitely recommend going to this Verizon store and having Evelyn help you!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Lima offer?
Verizon Wireless Zone in Lima offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is Verizon Wireless Zone located in Lima?
It is located at 2320 Harding Highway, Lima, OH 45804, USA.
What are the store hours for Verizon Wireless Zone in Lima?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at Verizon Wireless Zone in Lima?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Verizon Wireless Zone in Lima offer in-store pickup?
Yes, in-store pickup is available for customers.
How can I schedule an appointment or pickup at Verizon Wireless Zone in Lima?
You can schedule an appointment or pickup online via their appointment website: https://wirelesszone.com/appointments/ or use the My Verizon app for scheduling.
What brands can I find at Verizon Wireless Zone in Lima?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and more.
What services does Verizon Wireless Zone provide for business customers?
They offer Verizon business accounts, new lines, devices, upgrades, device financing, total mobile protection, and Verizon business plans.
Which nearby places can help customers locate Verizon Wireless Zone in Lima?
Nearby places include Manpower employment agency, Subway restaurant, and Walgreens pharmacy, which you can use as landmarks to find Verizon on Harding Highway.
What nearby dining options are available for customers visiting Verizon Wireless Zone in Lima?
Customers can visit nearby eateries such as Subway and El Cazador Mexican restaurant, which are convenient for a meal before or after visiting Verizon.
Are there nearby services that complement a visit to Verizon Wireless Zone?
Yes, customers might visit nearby financial services like Citi Financial or Acceptance Insurance, or get beauty treatments at Nina Permanent Makeup or A Nail Spa nearby.