Verizon

4.9
748 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lima, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2320 Harding Highway.

Location

Verizon
2320 Harding Highway, Lima, OH
45804, United States

Hours

Reviews

4.9
745 reviews
5 stars
727
4 stars
3
3 stars
3
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Evelyn received numerous positive mentions for her helpfulness, efficiency, and friendly demeanor.

Employee Performance

Megan and Corbet were also highlighted positively, with customers appreciating their assistance and service.

Overall Experience

Customers expressed high satisfaction with their experiences at the store, often recommending it to others.

Efficiency

Many reviews noted the quick and efficient service provided, especially in setting up new phones and switching lines.

Knowledgeability

Evelyn was frequently praised for her knowledge of current deals and technology, helping customers save money.
  • KW
    Kelly Walter
    Nov 12, 2025
    5.0
    Evelyn was so helpful! She worked with my mom for over an hour on Sunday to help resolve issues caused by 2 other Verizon stores. I called the store today to talk to her and again, she was so helpful and understanding of our frustrations. My 5 star rating is not for Verizon (would give them 0 stars right now based off our experiences at the St Marys, OH and Celina, OH stores), it is specifically for Evelyn and how she tried to help us.
  • CS
    Chad Shields
    Nov 9, 2025
    5.0
    Evelyn was extremely helpful in getting our phones and tablet upgraded after several years with the old devices. She worked very hard to get us what we wanted. Thanks!
  • DB
    Duranda B
    Nov 9, 2025
    5.0
    Evelyn was absolutely amazing. She was so helpful with getting new phones and a new tablet after five years. She made driving 40 minutes for phones worth it. She even made things right when her coworker, who's name I don't know, lied to us and almost made us go somewhere else. We would definitely be happy to return to this store as long as we could be helped by Evelyn again!
  • JH
    Joan Harris
    Nov 1, 2025
    5.0
    Evelyn was fantastic would very much recommend her
  • AB
    ally ball
    Oct 24, 2025
    5.0
    Evelyn was a great help when I came in tonight. She assisted me with my multiple questions and had a smile the entire time. Very personable. I would definitely recommend going to this Verizon store and having Evelyn help you!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Lima offer?

Verizon Wireless Zone in Lima offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

Where is Verizon Wireless Zone located in Lima?

It is located at 2320 Harding Highway, Lima, OH 45804, USA.