Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lewis Center’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
982 reviews
5 stars
943
4 stars11
3 stars6
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Chad, Elyssa, and Gabe for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, making the phone upgrade and setup process smooth and stress-free.
Knowledgeability
Customers frequently noted the staff's expertise in explaining options and features, ensuring they understood their choices without feeling pressured.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with lost phones and misleading promotions.
Problem Resolution
A number of reviews mentioned staff going above and beyond to resolve issues, such as fixing account problems and assisting with technical difficulties.
- KMKristy MorehartNov 15, 20255.0Chad did an awesome job. Very knowledgeable.
- LWLena WellsNov 5, 20255.0Elyssa helped me with questions I had on my bill. Not only didn't she explain things very well, she helped me lower my bill. Recommend coming in here if you need help.
- NVNancy VeeckOct 31, 20255.0My phone was full of spam and pop ups The rep I worked with Quinton. Cleaned up my phone for me and at no cost. Quick and easy process and he made my phone work like it used to.
- HBHAROLD BARTELSOct 31, 20255.0Nico helped my wife and me get new phones. He took the time to transfer all our information from phone to phone. We also were able to get our military discount set up. Overall great experience for my wife and me. Nico is very attentive and makes sure to take care of everything for us. Stop by this store and get the best service out there!!
- WMWendy McDonaldOct 8, 20251.0If I could give 0 stars I would. My husband wasted over an hour here trying to get his new phone that they ''lost". They searched the store room, called all their staff, and mysteriously explained they just "lost" it. They could not offer another phone. They cannot resolve any issues related to your account or bill. I would only go here if you have a glitch on your phone/some technology related issue. Otherwise it is a complete waste of time as they are all incompetent on how to resolve real issues. It's a circle of unaccountability and a complete joke. I called the below mentioned number with my case reference. They did not assist with any resolution. It was only "for coaching purposes ". Incredibly frustrating.
Frequently Asked Questions About Verizon
What services does Verizon at 8180 Orange Center Dr offer?
Verizon at 8180 Orange Center Dr offers wireless plans, prepaid wireless, device upgrades, and sells smartphones, tablets, and accessories from brands like Apple, Samsung, and Motorola.
Which smartphone brands are available at this Verizon location?
You can find devices from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this Verizon store.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up an online order in-store at Verizon Lewis Center?
Yes, this Verizon location offers in-store pickup for your convenience.
What forms of payment are accepted at this Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Do I need an appointment to visit this Verizon store?
Appointments are not required to visit this store, but you may call to make one if you prefer.
How can I contact Verizon Cellular Sales at Lewis Center?
You can call them at +1 740-548-0449 or email CustomerService@cellularsales.com.
What nearby grocery stores can I visit when shopping near Verizon at 8180 Orange Center Dr?
Nearby grocery options include ALDI USA and Gordon Food Service Store, great for picking up essentials before or after visiting Verizon.
Are there any nearby automotive services near Verizon's store?
Yes, automotive services like Eclipse Auto Styling, Automotive Appearance Pros, and Ninja Xpress Car Wash are close by to help with your car care needs.
What medical facilities are located near the Verizon store at Lewis Center?
Near Verizon, you'll find Fixari Family Dental, OhioHealth Primary Care Physicians, OhioHealth Urgent Care, and Lewis Center Medical Group among others for various health services.