Verizon

4.9
988 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lewis Center’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8180 Orange Center Dr, Lewis Center, OH
43035, United States

Hours

Reviews

4.9
982 reviews
5 stars
943
4 stars
11
3 stars
6
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Chad, Elyssa, and Gabe for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service provided by staff, making the phone upgrade and setup process smooth and stress-free.

Knowledgeability

Customers frequently noted the staff's expertise in explaining options and features, ensuring they understood their choices without feeling pressured.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with lost phones and misleading promotions.

Problem Resolution

A number of reviews mentioned staff going above and beyond to resolve issues, such as fixing account problems and assisting with technical difficulties.
  • KM
    Kristy Morehart
    Nov 15, 2025
    5.0
    Chad did an awesome job. Very knowledgeable.
  • LW
    Lena Wells
    Nov 5, 2025
    5.0
    Elyssa helped me with questions I had on my bill. Not only didn't she explain things very well, she helped me lower my bill. Recommend coming in here if you need help.
  • NV
    Nancy Veeck
    Oct 31, 2025
    5.0
    My phone was full of spam and pop ups The rep I worked with Quinton. Cleaned up my phone for me and at no cost. Quick and easy process and he made my phone work like it used to.
  • HB
    HAROLD BARTELS
    Oct 31, 2025
    5.0
    Nico helped my wife and me get new phones. He took the time to transfer all our information from phone to phone. We also were able to get our military discount set up. Overall great experience for my wife and me. Nico is very attentive and makes sure to take care of everything for us. Stop by this store and get the best service out there!!
  • WM
    Wendy McDonald
    Oct 8, 2025
    1.0
    If I could give 0 stars I would. My husband wasted over an hour here trying to get his new phone that they ''lost". They searched the store room, called all their staff, and mysteriously explained they just "lost" it. They could not offer another phone. They cannot resolve any issues related to your account or bill. I would only go here if you have a glitch on your phone/some technology related issue. Otherwise it is a complete waste of time as they are all incompetent on how to resolve real issues. It's a circle of unaccountability and a complete joke. I called the below mentioned number with my case reference. They did not assist with any resolution. It was only "for coaching purposes ". Incredibly frustrating.

Frequently Asked Questions About Verizon

What services does Verizon at 8180 Orange Center Dr offer?

Verizon at 8180 Orange Center Dr offers wireless plans, prepaid wireless, device upgrades, and sells smartphones, tablets, and accessories from brands like Apple, Samsung, and Motorola.

Which smartphone brands are available at this Verizon location?

You can find devices from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this Verizon store.