Business Details
About
Cell Phone Store
TCC Lebanon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1248 Columbus Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
309 reviews
5 stars
285
4 stars
5
3 stars3
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Theron and James.
Efficiency
Many reviews noted quick service and efficient problem resolution, with customers appreciating the minimal wait times.
Personalized Attention
Several customers felt that staff took the time to understand their needs and provided tailored solutions, making them feel valued.
Technical Support
Customers reported positive experiences with technical assistance, particularly in resolving issues with devices and plans.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding issues with phone purchases and customer service.
- SCStanley ClarkOct 16, 20255.0James is super cool! Great working with him 10/10 experience i definitely recommend him if you’re in the Lebanon area!
- KMK McGOct 6, 20255.0James and Lenny worked with me on an complex issue we were having with our apple watch with cellular service and pairing it to a new iphone. Both were friendly and patient during the whole process. Will be back when it comes time to upgrade my phone.
- JJJason JettOct 6, 20255.0James did an excellent job. Took time to explain and help me with my questions to find the best phone that fits my needs. Stayed over after close to get everything transferred over to new phone. Highly recommend
- DDDon DoerrOct 3, 20255.0Harley was great. Major mult-tasker, patient and handled 4 customers at once. Great guy!
- MSMolly SchultzSep 28, 20255.0Very quick service. Was helpful in figuring out my plan options and save me money!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1248 Columbus Ave offer?
Verizon offers the latest smartphones, tablets, wireless devices, accessories, Verizon home internet, and services like prepaid plans, bill payments, new lines, upgrades, device activation, and Verizon Unlimited with 5G coverage.
What are the store hours for Verizon at 1248 Columbus Ave?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon provide any protective plans for mobile devices?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans for device security and insurance.
Can I pick up my online order in-store or use curbside pickup at Verizon?
Yes, Verizon provides both in-store pickup and curbside pickup services for customer convenience.
Which smartphone brands are available at Verizon in Lebanon, OH?
Verizon carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service at Verizon Lebanon?
You can schedule an appointment through their online reservation site at https://www.tccrocks.com/appointments/.
What is the address and contact number for Verizon in Lebanon, Ohio?
The store is located at 1248 Columbus Ave, Ste 6, Lebanon, OH 45036. The main phone number is +1 513-228-0340.
What nearby dining options are available around Verizon Lebanon for customers?
Nearby dining options include Jersey Mike's Subs, Tropical Smoothie Cafe, Marco's Pizza, Buffalo Wild Wings, Chipotle Mexican Grill, Donatos Pizza, Wingdepo, and Frisch's Big Boy, offering a variety of fast food, smoothies, pizza, American, Mexican, and breakfast choices.
Are there any convenient financial or banking services near Verizon Lebanon?
Yes, nearby financial services include Advance America, State Farm Insurance agencies, Eagle Loan Company, Huntington Bank, and First Financial Bank for banking, loans, and insurance needs.
What local shops and services are near Verizon to assist with other needs while visiting?
Nearby stores and services include Cali Pro Nails for beauty, Dollar Tree for discount shopping, Reliable Rx pharmacy, Family Dental Care for dental services, Spear It Shop for apparel printing, Your CBD Store for organic products, KeyMe Locksmiths, Tractor Supply for pet needs, and Kroger Fuel Center for gas and convenience items.