Verizon

4.9
347 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hudson, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 178 W Streetsboro St.

Location

Verizon
178 W Streetsboro St, Hudson, OH
44236, United States

Hours

Reviews

4.9
331 reviews
5 stars
315
4 stars
4
3 stars
5
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their patience, knowledge, and helpfulness in resolving issues and providing assistance.

Staff Knowledge

Many reviews highlighted the staff's expertise in explaining options and helping customers choose the best plans and devices.

Efficiency

Customers noted quick service and smooth processes when upgrading or purchasing new devices, often exceeding expectations.

Problem Resolution

Several reviews mentioned staff going above and beyond to resolve complex issues, including billing and technical problems.

Store Environment

The store was described as clean and well-organized, contributing to a positive shopping experience.
  • KM
    Kelly Meath
    2 days ago
    5.0
    Kenneth was fantastic!! So helpful, professional and kind. Highly recommend!!!
  • AM
    Alan Matta
    Nov 1, 2025
    5.0
    Javier was fantastic! He took time to help my daughter who was previously very frustrated with customer service. He solved the problem for her and did it in a very professional and cheerful manner. I just can’t say enough about how he handled her with cheer and professionalism. Javier restored our faith in Verizon
  • KD
    Kevin Dearstine
    Oct 16, 2025
    5.0
    Symon Graham showed impeccable patience, problem solving skills and overall customer service when handling my daughter’s phone replacement, who is 1,000 miles away at college. Her phone went down and had to be replaced quickly. Symon worked diligently to figure the best and quickest path to expedite. I very much appreciate your incredible customer service and calm demeanor. Thanks a ton! Kevin D
  • CS
    Charles Sidoti
    Oct 14, 2025
    5.0
    Very nice and helped the problem with my phone.
  • MB
    Meghan Banach
    Oct 13, 2025
    5.0
    Wow! I went in with a super complicated issue and Symon was so patient! We were having so many issues with our Apple ID, international plans, adding family phones, and other things, and he figured it all out! Very thankful for the store!

Frequently Asked Questions About Verizon

What type of services does Verizon Wireless Zone in Hudson offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the opening hours for Verizon Wireless Zone in Hudson?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 10:30 AM to 4:00 PM.