Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Highland Heights, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
210 reviews
5 stars
185
4 stars
8
3 stars2
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Staff Performance
Employees like Austin, Jalen, and Jordan received high praise for their professionalism, patience, and ability to handle multiple customers efficiently.
Product Knowledge
Customers noted that staff members demonstrated strong knowledge about products and services, helping them make informed decisions.
Store Environment
The store is described as welcoming and well-managed, contributing to a positive shopping experience.
Efficiency
Many reviews highlight quick service and minimal wait times, making the process of upgrading or purchasing phones easy.
- MMMike MurrayOct 17, 20255.0Cool. Personable. Educationable.
- WWWolfEyesMoonSpiritOct 16, 20255.0AUSTIN was very helpful
- LKLaura KunsOct 7, 20255.0Brian did an excellent job helping me select a new phone and for the set up and transfer of all my data and settings, apps, etc.
- YFYungg FameSep 27, 20255.0Always great
- KWKate WrightSep 22, 20255.0Austin is calm and helpful. There was quite a lineup and he was easily managing working with 3 customers at once.
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Highland Heights offer?
The Verizon store offers wireless devices such as phones, tablets, smartwatches, and accessories, plus services like new lines, upgrades, and device protection.
What are the store hours for the Verizon Highland Heights location?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays 10:00 AM to 6:00 PM, and Sundays 12:00 PM to 6:00 PM.
What payment methods are accepted at this Verizon retailer?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is in-store pickup available at this Verizon store?
Yes, this store offers in-store pickup for orders.
Does the store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at this Verizon location.
What languages are spoken at the Verizon store in Highland Heights?
The store offers services in both English and Spanish.
Where exactly is the Verizon store located in Highland Heights?
It is located at 6343 Wilson Mills Road, Highland Heights, OH 44143, USA.
What nearby dining options are available around the Verizon store?
Customers can visit Panera Bread, Poke Cleveland, QDOBA Mexican Eats, Naya Bistro, Burgers 2 Beer, La Fiesta Mexican Restaurant, and Hibachi Japanese Steakhouse nearby.
Are there other Verizon authorized retailers near this location?
Yes, there are nearby authorized retailers such as Victra — Verizon Authorized Retailer, GoWireless - Verizon Authorized Retailer, and GoWireless Verizon Premium Retailer.
What nearby amenities can make a visit to the Verizon store more convenient or enjoyable?
Nearby places include Malley's Chocolates for sweets, Kane & Figler Optometry for eye care, as well as studios and salons like Studio 3 Salon & Spa East, A Spot Salon & Spa, and The Colorist Salon. There are also gyms like YogaSix and Title Boxing Club for fitness enthusiasts.