Verizon

5.0
1611 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Geneva, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1024 S Broadway.

Details

  • Curbside pickupNot available

Location

Verizon
1024 S Broadway, Geneva, OH
44041, United States

Hours

Reviews

5.0
1,606 reviews
5 stars
1,580
4 stars
7
3 stars
4
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff, particularly Justin, Brittany, and Sam.

Expertise

Staff demonstrated strong knowledge and problem-solving skills, effectively addressing customer issues and providing valuable assistance.

Efficiency

Many reviews highlighted quick and efficient service, with minimal wait times and smooth transactions.

Store Environment

The store was noted for being clean and well-maintained, contributing to a positive shopping experience.

Recommendations

Numerous customers expressed a willingness to recommend the store to others, citing their positive experiences.
  • PT
    Paige Theiss
    3 days ago
    5.0
    Justin was very helpful with the problem I had, & went above & beyond what he needed to do in order to help,& even got better service for a lower price for me.
  • SC
    Sarah Chesbrough
    3 days ago
    5.0
    I had such a great experience here! Everyone was super friendly, especially Isa who helped me get the best deal. Great service and even better employees! Very pleased.
  • MM
    Maddilyn Metz
    4 days ago
    5.0
    I had such a great experience working with Justin at Verizon! He was incredibly patient, knowledgeable, and genuinely focused on helping me find the best options for what I needed. He explained everything clearly, answered all my questions, and never made me feel rushed or pressured. Justin went above and beyond to make the whole process smooth and stress-free. It’s rare to find someone who truly cares about customer service the way he does. If you’re going to Verizon, definitely ask for Justin — you won’t be disappointed! Highly recommend!
  • SB
    Steve Baker
    Nov 14, 2025
    5.0
    Justin was great. He helped us switch and get the best deals possible. Highly recommend coming to this store and working with Justin
  • KS
    Kyla Stephens
    Nov 3, 2025
    5.0
    Justin and the crew at the Geneva Verizon location treated us amazingly every time we came in or over the phone. Justin has helped fix my bill when it was messed up and took great care of us. I’ll definitely keep going there to anyone in their team.

Frequently Asked Questions About Verizon

Where is Verizon Wireless Zone located in Geneva?

Verizon Wireless Zone is located at 1024 S Broadway, Unit 3, Geneva, OH 44041.

What are the operating hours of Verizon Wireless Zone in Geneva?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.