Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Geneva, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1024 S Broadway.
Details
- Curbside pickupNot available
Location
Hours
Reviews
5.0
1,606 reviews
5 stars
1,580
4 stars7
3 stars4
2 stars4
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of staff, particularly Justin, Brittany, and Sam.
Expertise
Staff demonstrated strong knowledge and problem-solving skills, effectively addressing customer issues and providing valuable assistance.
Efficiency
Many reviews highlighted quick and efficient service, with minimal wait times and smooth transactions.
Store Environment
The store was noted for being clean and well-maintained, contributing to a positive shopping experience.
Recommendations
Numerous customers expressed a willingness to recommend the store to others, citing their positive experiences.
- PTPaige Theiss3 days ago5.0Justin was very helpful with the problem I had, & went above & beyond what he needed to do in order to help,& even got better service for a lower price for me.
- SCSarah Chesbrough3 days ago5.0I had such a great experience here! Everyone was super friendly, especially Isa who helped me get the best deal. Great service and even better employees! Very pleased.
- MMMaddilyn Metz4 days ago5.0I had such a great experience working with Justin at Verizon! He was incredibly patient, knowledgeable, and genuinely focused on helping me find the best options for what I needed. He explained everything clearly, answered all my questions, and never made me feel rushed or pressured. Justin went above and beyond to make the whole process smooth and stress-free. It’s rare to find someone who truly cares about customer service the way he does. If you’re going to Verizon, definitely ask for Justin — you won’t be disappointed! Highly recommend!
- SBSteve BakerNov 14, 20255.0Justin was great. He helped us switch and get the best deals possible. Highly recommend coming to this store and working with Justin
- KSKyla StephensNov 3, 20255.0Justin and the crew at the Geneva Verizon location treated us amazingly every time we came in or over the phone. Justin has helped fix my bill when it was messed up and took great care of us. I’ll definitely keep going there to anyone in their team.
Frequently Asked Questions About Verizon
Where is Verizon Wireless Zone located in Geneva?
Verizon Wireless Zone is located at 1024 S Broadway, Unit 3, Geneva, OH 44041.
What are the operating hours of Verizon Wireless Zone in Geneva?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products and brands does Verizon Wireless Zone offer?
Verizon Wireless Zone offers smartphones, tablets, wireless devices, accessories, and more featuring brands like Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.
Does Verizon Wireless Zone in Geneva offer pickup services?
Yes, the store offers both in-store pickup and curbside pickup services.
How can I schedule an appointment at Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What types of services does Verizon Wireless Zone provide?
Services include bill payments, new lines, upgrades, device activation and financing, prepaid plans, Verizon wireless plans, wet phone recovery, and more.
What is the best way to contact Verizon Wireless Zone in Geneva?
You can contact them by phone at +1 440-299-8455 or email support@rxpwireless.com.
Are there any hair salons near Verizon Wireless Zone where I can get a haircut?
Yes, Michelle's Hot Mess is a nearby hair and beauty salon close to Verizon Wireless Zone where you can get a haircut.
What dining options are available near Verizon Wireless Zone in Geneva?
Nearby dining options include Subway, KFC, Quiznos, Baskin-Robbins, and Dunkin' Donuts, offering fast food, sandwiches, ice cream, coffee, and more.
Are there any medical or health facilities near Verizon Wireless Zone?
Yes, nearby medical facilities include Geneva Family Health Center, Feras Hamdan, MD, Theodore Eckman, MD, Christian Counseling Associates of Eastern Ohio, and Geneva Center for Rehabilitation and Nursing.