Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fremont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
317 reviews
5 stars
147
4 stars
53
3 stars
34
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from excellent and helpful staff to rude and unhelpful interactions.
Billing Issues
Multiple customers reported confusion and dissatisfaction regarding billing, with unexpected charges and difficulties in resolving issues.
Staff Knowledge
While some customers praised the staff for their knowledge and helpfulness, others experienced a lack of assistance and felt staff were more focused on upselling.
Store Experience
Customers noted long wait times and inconsistent service quality, with some expressing frustration over the store's efficiency and organization.
Product Satisfaction
Overall, customers appreciated the products offered but had concerns about the pricing and transparency of promotions.
- BBBELINDA BOCKBRADERSep 28, 20253.0I got Great Help setting up my new phone which I was shown & told was going to cost me $65/mnth. I got my auto-pay bill notification saying my bill is $85!! WHAT HAPPENED??
- TWTommy WJul 25, 20251.0Awful everything. Verizon as a whole is terrible. You are better off using a string and a soup can.
- HRHeather ReauJul 18, 20255.0Fantastic service and extremely patient and friendly staff. Highly recommend making an appointment as we were able to get help right away. Nicole is amazing! She was so nice and very knowledgeable. She even found us a better deal. We left beyond happy with our expectation exceeded. Nicole deserves a shout out for all her hard work!!
- CSCameron SmithJun 22, 20255.0Brandon and Landon helped me out with switching from T- Mobile to Verizon on a Sunday. These guys made it so easy and simple to work with. Explained the process clearly and I had to do nothing but answer some quick question's. I highly recommend using this store if you’re looking for a Verizon in North West Ohio!
- DFDiana FreistuhlerJun 21, 20254.0I got my phone up grade yesterday 6/20/2025 they really were great! Here is my problem,they put on a new lifetime screen protector which I need to register with a scu on the box. I looked through my bag they put my stuff in at the store it was not in there I called the number and of course it took me somewhere in another country, she was very nice and contacted me to the store. A lady from the store answered and said could you hold, then about 2 minutes later it hung up!!! Just please tell me where is my box so I can register this!!! Ridiculous!!
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Fremont, OH?
The Verizon store in Fremont is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands are available at the Verizon Fremont store?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services can I get at the Verizon Fremont location?
Services include mobile plans, wireless internet plans, and voice plans suitable for both personal and business needs.
Does the Verizon Fremont store offer any pickup or delivery options?
Yes, customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment before visiting the Verizon Fremont store?
Yes, you can schedule your in-store appointment online or via the My Verizon app.
What payment methods are accepted at Verizon Fremont?
The store accepts debit cards, mobile payments including NFC, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers inside the Verizon Fremont store.
What nearby places can I visit for financial services when I come to Verizon Fremont?
Nearby you can find Edward Jones and Croghan Colonial Bank for financial advising and banking services, which might be convenient before or after your visit to Verizon.
Are there dining options close to the Verizon Fremont store?
Yes, restaurants nearby include Applebee's Grill + Bar for American cuisine, Fricker's for chicken dishes, and fast-food options like Taco Bell, Burger King, and Chipotle Mexican Grill.
What nearby services can assist with printing and shipping while visiting Verizon?
Staples Print & Marketing Services, Staples retail, and UPS Alliance Shipping Partner are near Verizon Fremont, providing convenient options for printing and shipping requirements.