Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fairlawn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
360 reviews
5 stars
196
4 stars
41
3 stars
31
2 stars
19
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their helpfulness and friendliness, particularly highlighting employees like Alyssa, Jason, and Dez.
Long Wait Times
Several reviews mentioned long wait times for assistance, with some customers leaving without being helped.
Sales Practices
Customers expressed frustration over misleading sales practices, including unexpected charges and upselling tactics.
Mixed Experiences
While some customers reported positive experiences, others described unprofessional behavior and a lack of support for technical issues.
Store Management
There were complaints about the attitude and responsiveness of management, with some customers feeling dismissed or poorly treated.
- KRK R4 days ago1.0Answer the damn phone. I’m going elsewhere bye Felicia.
- MHMark HamiltonNov 11, 20252.0Verizon is not the company they use to be. The guy that tried to help me was awesome. The technician service sucks. Those people CANT SPEAK CORRECT ENGLISH. I could not understand them. I called several times. Super frustrating. My phone is still not fixed
- NTNatthavat TanphaichitrNov 5, 20255.0Hunter from Verizon is amazing! I switched my entire family from AT&T to Verizon because of his outstanding service and continued support even after the sale . He went above and beyond to help me resolve issues with porting my number from AT&T. I can’t thank him enough for his patience, professionalism, and genuine care for customers. Verizon is lucky to have him—I hope his manager sees this!
- TPTita PradoNov 1, 20255.0Alyssa provided exceptional customer service!!!! She was so positive, kind, thorough and helpful, I am so pleased to have had her help with my service issues that my initial terrible experience with verizon as a new customer has been completely restored thanks to her. She took her time carefully answering my questions and covering my every concern and providing me with true clarity. She said she was still learning and yet she provided the most thorough and overall BEST customer service than anyone who claimed to help me at Verizon via phone call overseas. I recommend anyone who wants exceptional customer service and care from Verizon to seek Alyssa at this location. Thank you.
- CTClaire TellerSep 23, 20255.0I went to the Verizon store in Fairlawn on Sunday to get help on transferring over and Jason helped us out. He was so beyond helpful and made my process so so easy. Especially because I was dealing with a tough situation. 10/10 recommended Jason for all your Verizon needs!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Fairlawn?
The Verizon store in Fairlawn is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a more convenient visit.
Does the Verizon Fairlawn store offer in-store pickup for online orders?
Yes, the store offers in-store pickup for online orders, as well as free 2-day shipping and same-day delivery in select areas.
Which mobile phone brands are available at the Verizon store in Fairlawn?
Verizon Fairlawn carries popular mobile phone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does the Verizon store provide?
The store offers mobile plans, wireless internet plans, and voice plans to meet various customer needs.
Is there free Wi-Fi available at the Verizon Fairlawn store?
Yes, the Verizon store provides free Wi-Fi for customers during their visit.
How can customers paying at Verizon Fairlawn pay?
Customers can pay using checks, debit cards, and mobile NFC payments; cash is not required exclusively for transactions.
Where is the Verizon store located in Fairlawn?
The Verizon store is located at 3750 W Market St, Fairlawn, OH 44333, USA.
Are there dining options near the Verizon store in Fairlawn?
Yes, nearby dining options include The Original Steaks and Hoagies for sandwiches, QDOBA Mexican Eats for Mexican cuisine, and Burntwood Tavern offering a variety of gluten-free meals and drinks.
What nearby places can help customers find the Verizon store more easily?
Nearby landmarks include Walmart Fairlawn - W Market St for shopping and the Huntington Bank ATM (Walk Up), which can serve as reference points when locating the Verizon store.
Are there other services or shops near Verizon Fairlawn that customers might visit?
Yes, customers can also visit nearby places such as Supercuts for haircuts, Nail Studio for beauty services, and USPS Collection Point for mailing needs, making it convenient to combine errands.