Verizon

4.8
756 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Englewood, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1160 S Main St.

Details

  • Curbside pickupNot available

Location

Verizon
1160 S Main St, Englewood, OH
45322, United States

Hours

Reviews

4.8
743 reviews
5 stars
687
4 stars
11
3 stars
9
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Dennell, Eric, and Maddie.

Technical Support

Customers reported positive experiences with technical support, including assistance with phone setups, troubleshooting, and resolving issues quickly.

Store Environment

The store was described as clean, organized, and welcoming, contributing to a pleasant shopping experience.

Billing Issues

Some customers expressed dissatisfaction with unexpected fees and charges, indicating a need for clearer communication regarding costs.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers find suitable plans and devices.
  • ST
    Shawn Thomas
    Nov 9, 2025
    5.0
    I usually dread going to Verizon stores but Englewood Ohio was different. Colby was so accommodating and welcomed my whole family. We bought 5 phones today because of the customer service. I would go back again.
  • BD
    Brittany Duarte
    Oct 22, 2025
    5.0
    It was very good I love verizon! The phone that I got is working well. Thank you
  • KG
    Kevin Gridley
    Oct 11, 2025
    5.0
    T-Mobile is never getting my money, wonderful customer experience
  • EW
    Erica Webb
    Sep 19, 2025
    5.0
    Huge shout out to Evan on his amazing customer service skills! Super kind and professional and was a tremendous help!!!
  • RS
    Robin Shipp
    Sep 18, 2025
    1.0
    They tried to charge me $400 deposit for WiFi. I left the store, came home ordered online and I had the box plugged up 2 days after, for free. What’s really going on?

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Englewood offer?

Verizon Wireless Zone provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They cater to both consumers and businesses with the latest Verizon network coverage including 5G service.

What are the operating hours for Verizon Wireless Zone in Englewood?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 5:00 PM.