Business Details
About
Cell Phone Store
TCC Eaton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1712 N Barron St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
658 reviews
5 stars
626
4 stars
13
3 stars4
2 stars4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly Eli, who received numerous commendations for his knowledge and assistance.
Employee Performance
Eli consistently stood out as an exceptional employee, with multiple reviews highlighting his patience, efficiency, and ability to resolve issues.
Store Experience
Customers reported positive experiences at the Eaton store, noting quick service and a welcoming atmosphere.
Management Issues
Some customers expressed dissatisfaction with management, particularly regarding a lack of follow-up and support from the store manager, Rebecca.
Technical Support
While many staff members were praised for their customer service, some customers felt that technical support was lacking, particularly when dealing with complex issues.
- TCTina Cain3 days ago5.0Went to store to upgrade my phone. Drew was VERY helpful and took his time explaining everything to me. Didn’t feel rushed. Will definitely request him on our next visit.
- FMFaye MaddinNov 6, 20255.0Rebecca was great help with my viruses
- BNBobby NewtzNov 4, 20255.0Great customer service
- ITIts Jake ThoOct 31, 20252.0Rebecca hung up on me and was not helpful.
- JVJohnny ValentinoOct 27, 20251.0The 2 employees here were helpful and tried to resolve out problems but the manager Rebecca was no help whatsoever. Never called us back when we stopped in to speak with her. Verizon is no longer about customers but just about the bottom dollar. Then they push you off to call the 800 number which is obviously in India and you can't understand due to thick accent. I will be going to att
Frequently Asked Questions About Verizon
What products and services does Verizon at TCC Eaton offer?
Verizon at TCC Eaton offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, new lines, upgrades, device activation, and more.
Where is Verizon at TCC Eaton located?
It is located at 1712 N Barron St, Eaton, OH 45320, USA.
What are the store hours for Verizon at TCC Eaton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at TCC Eaton offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
Can customers schedule appointments online for Verizon at TCC Eaton?
Yes, customers can schedule appointments online at https://www.tccrocks.com/appointments/.
Which smartphone brands are available at Verizon at TCC Eaton?
They offer devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Is Verizon at TCC Eaton an authorized Verizon retailer?
Yes, it is an independently owned and operated Verizon authorized retailer.
What nearby restaurants can I visit before or after shopping at Verizon at TCC Eaton?
Nearby dining options include Dairy Queen, Sonic Drive-In, Skyline Chili, Arby's, Pizza Hut, Wing Street, and Bob Evans.
Are there any nearby car services close to Verizon at TCC Eaton?
Yes, Wash Rite Carwash is nearby and offers car washing and auto detailing services.
What stores or services are near Verizon at TCC Eaton that could be useful for errands?
Nearby places include Walmart Eaton for shopping, Walmart Pharmacy for prescriptions, Marathon Gas for fueling, and Quick-Tag for pet services.