Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Cuyahoga Falls for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
422 reviews
5 stars
220
4 stars
50
3 stars
42
2 stars
17
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and unhelpful staff.
Billing Issues
Numerous customers expressed frustration with billing inaccuracies and poor resolution of billing problems.
Long Wait Times
Many reviews mention long wait times in-store, with some customers feeling neglected or ignored during their visits.
Product Issues
Customers reported dissatisfaction with products, including faulty screen protectors and misleading promotions regarding 'free' items.
Positive Experiences
Despite negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
- LCLauren Crislip4 days ago5.0Very helpful. Gets pretty busy at peak hours. If you can go during the week earlier in the day there is less of a wait time.
- SWScott WatsonOct 30, 20251.0They billed us twice and when I went to the Howe rd store they said there's nothing they can do!!!! That is BS!!!!
- TPTom PaulusOct 16, 20251.0went to the store to pick up preordered extender, they had confirmed the order was ready to pick up they wrongfully taged and gave to someone else then kept me there for 1 hour while trying to get situation fixed, I left after telling them totext me when they get situation fixed . no text
- LFLandon FuciuSep 24, 20251.0This place is lucky to even get ONE star! My little sister was harassed and disrespected by an older dude working there with dark hair and a beard. She wasn’t able to catch his name but he was being an absolute ass to her. Another lady ended up helping her and not forcing her to pay for a question asked during a phone setup. Stay away from this place, and I hope they see this so they can contact me and give my sister a full on apology. There’s no room for disrespectful attitude in industries like this. Do better… I would stay away from this place at all costs
- EBElizabeth BryanSep 14, 20255.0Jameira was awesome! Best customer service ever!!! Professional and knowledgeable! 🙂🙂🙂
Frequently Asked Questions About Verizon
What are the Verizon store hours at 371 Howe Ave, Cuyahoga Falls?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at the Verizon store in Cuyahoga Falls?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Does the Verizon store offer online shopping and pickup options?
Yes, you can shop online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Cuyahoga Falls?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What payment methods does Verizon in Cuyahoga Falls accept?
Verizon accepts checks, debit cards, and mobile NFC payments; they do not require cash-only payments.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store offers free Wi-Fi for customers.
What nearby places can I visit when I go to Verizon in Cuyahoga Falls?
Nearby you can visit Chipotle Mexican Grill for a quick meal, Starbucks for coffee, and Ideal Image if you're interested in beauty and spa services.
Are there other electronics or mobile phone stores near Verizon Cuyahoga Falls?
Yes, RadioShack, Best Buy, and Geek Squad are close by for additional electronics and mobile phone needs.
Where can I find dining options around the Verizon store in Cuyahoga Falls?
You have multiple dining options nearby including LongHorn Steakhouse, Wendy's, Chick-fil-A, Olive Garden, Taco Bell, and Chipotle Mexican Grill.
Does the Verizon store in Cuyahoga Falls offer services for business customers?
Yes, the store offers business mobile phones, tablets, laptops, and mobile hotspots, and nearby Verizon Business Services can provide additional support.