Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Columbus, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
256 reviews
5 stars
198
4 stars
9
3 stars
10
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Marcus, JT, and Hunter, while others reported negative experiences with unprofessional behavior from certain employees.
Knowledgeability
Several reviews highlighted the staff's knowledge and ability to assist with complex issues, particularly mentioning employees like Antonio and Donavan.
Mixed Experiences
While some customers had excellent experiences and recommended the store, others reported significant issues with service quality and management, indicating inconsistency in customer experiences.
Store Management
There were complaints about the store's management and operational hours, with some customers expressing frustration over unprofessional behavior and lack of assistance.
- JSJohn Shaver4 days ago5.0They do the simple things right which is often not the case when dealing with cell phone issue.
- SPSandra PhalenJan 4, 20265.0Marcus was amazing and very helpful in resolving my problem. He was extremely knowledgeable and kind. Marcus gave us the best customer service ever. Thanks again for your great customer service, as well as, being very sensitive and caring in resolving our issue.
- RLRyan LaneJan 3, 20265.0Tanesha was very helpful at the Bexley store and guided me to the phone and plan that was right for me.
- KIKamal IngramDec 11, 20255.0Great store, Marcus was very helpful! I had problems all day and he was able to save the day!! Thanks again for the great service!
- TWTyrek WinsleyDec 6, 20251.0I went to get my service resorted after I payed my bills and the worker was very rude and unprofessional she looked at me said " what am I supposed to do " lol don't go to this store it sucks go the one on high street way better workers and way more helpful
Frequently Asked Questions About Verizon
What types of products can I find at Verizon on East Main Street in Columbus, OH?
Victra, a Verizon Authorized Retailer, offers a wide range of wireless devices including phones, tablets, smartwatches, home internet, accessories, and device protection.
What are the store hours for the Verizon Authorized Retailer on 2507 East Main Street?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon on East Main Street support in-store pickup?
Yes, they offer in-store pickup for their products.
Which payment methods are accepted at Victra Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands are available at this Verizon Authorized Retailer?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.
Does the Verizon store offer any special promotions or deals?
Yes, you can check their latest offers by visiting https://victra.com/deals.
Is this Verizon location user-friendly for Spanish speakers?
Yes, the store offers services in both English and Spanish.
Are there any nearby dining options I can visit before or after shopping at Verizon?
Nearby restaurants include Jimmy John’s sandwich shop, Chipotle Mexican Grill, Red Square Grill, and Noahla Cajun Seafood, perfect for a quick meal or dining out.
What nearby services can help if I need to ship a package when visiting the Verizon store?
The UPS Access Point location nearby offers shipping and courier services, convenient for sending packages during your visit.
Are there nearby places to relax or get a quick beauty service when I visit the Verizon store?
Yes, Pretty Nail Salon and Great Clips are nearby for beauty and hair services, and The Lion is a local bar and cafe where you can unwind.