Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Columbus, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
245 reviews
5 stars
179
4 stars
14
3 stars
7
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Savannah, Jesse, and Justin.
Sales Practices
Several reviews expressed concerns about misleading sales practices, including unauthorized charges and added services without consent.
Store Experience
While many customers reported positive experiences with quick service and efficient problem resolution, some noted issues with staff being unhelpful or rude.
Billing Issues
Multiple customers reported significant problems with billing, including unexpected charges and difficulties in obtaining refunds.
Staff Knowledge
Customers appreciated the staff's expertise and ability to assist with technical issues, although some reviews indicated a lack of training for certain employees.
- ACArturo CastroNov 8, 20255.0Good experience
- KZKelly ZieglerOct 18, 20255.0I had such an amazing experience at this verizon store. I want to highlight the service that I received from Jesse. He went above and beyond to try to fix an issue with my husband's phone. Thank you, Jesse and Verizon!!
- JYJames YOct 2, 20255.0I had an outstanding experience at this Verizon store thanks to Jesse. He went above and beyond to help me with my mobile plan. I had been dealing with the customer service phone line for months and driving me insane. He was patient, knowledgeable, and genuinely cared about making the process smooth and stress-free. Customer service like this is rare—thank you, Jesse, for your professionalism and kindness!
- KKKelliSep 9, 20255.0Saleena and Keylen were amazing!
- STSamantha ToddAug 18, 20255.0Kylen helped me resolve a work issue as well as assisted me with the trade-in/upgrade of my personal phone. He was incredibly friendly and stayed focused through some chaotic interruptions in the store. The female associate in the store was also wonderfully friendly and knowledgeable with helping us.
Frequently Asked Questions About Verizon
What types of products does Verizon offer at the 784 South High Street location in Columbus?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What are the store hours for Verizon at 784 South High Street?
Monday through Friday, 10:00 AM to 7:00 PM; Saturday 9:00 AM to 6:00 PM; Sunday 12:00 PM to 6:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, in-store pickup is available for orders at this Verizon store.
What payment options are accepted at this Verizon store?
Accepted payment options include American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Verizon at 784 South High Street provide free Wi-Fi?
Yes, the store offers free Wi-Fi for guests.
Is there a Verizon store near The Butcher Shop Fitness in Columbus?
Yes, the Verizon store at 784 South High Street is nearby The Butcher Shop Fitness, making it convenient for fitness enthusiasts to visit for wireless products or services.
Can I visit Verizon after dining at Taco Bell nearby on South High Street?
Absolutely, Taco Bell is close to the Verizon store, so you can enjoy a meal there before or after shopping for wireless devices and accessories at Verizon.
Are there any banking services near the Verizon store I can use?
Yes, U.S. Bank and a U.S. Bank ATM are located nearby, providing convenient access to financial services during your visit to Verizon.
What languages are spoken at this Verizon Authorized Retailer?
The store provides service in English and Spanish to accommodate its diverse customers.