Verizon

4.8
1233 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbus’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6820 Sawmill Rd, Columbus, OH
43235, United States

Hours

Reviews

4.8
1,230 reviews
5 stars
1,129
4 stars
34
3 stars
19
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and patience during their visits.

Technical Support

Several reviews highlighted the staff's ability to resolve technical issues efficiently and effectively.

Mixed Experiences

While many customers had positive experiences, some reported dissatisfaction with service quality and misleading information.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
  • JT
    james thomas
    Jan 3, 2026
    4.0
    They have good customer support very helpful knowledge of their products
  • RV
    Roberta VanGundy
    Dec 20, 2025
    5.0
    Elyssa and Myles were very helpful in getting my phones switched over and activated. They were able to answer all of my questions, and were very friendly.
  • RS
    Rob Strohl
    Dec 20, 2025
    5.0
    My phone was not working because of the eSIM. I came in and Alyssa took care of me and fixed my phone quickly and efficiently, and explained, exactly how it worked. Very, very helpful and knowledgeable!
  • AF
    Alen Ford
    Dec 17, 2025
    5.0
    Elijah did a great job explaining our plan and how to upgrade to a new phone. He took his time and was very knowledgeable.
  • JH
    jack hill
    Dec 8, 2025
    5.0
    had a great experience with hunter when upgrading my phone today. he was able to navigate through a challenging situation of cancelling an order as well as upgrading my phone on the spot. hunter was very friendly and knowledgeable and i will come back in the future.

Frequently Asked Questions About Verizon

What services does the Verizon store at 6820 Sawmill Rd offer?

The Verizon store at 6820 Sawmill Rd offers wireless devices sales, upgrades for iPhone, Samsung, Google Pixel, and Motorola, Verizon plans, accessories, and bill payment services.

What are the store hours for the Verizon location on Sawmill Rd?

The store is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.