Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbus’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,106 reviews
5 stars
1,033
4 stars
20
3 stars9
2 stars5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported excellent service from staff members, particularly praising individuals like Nico, Jimbo, and Aubrey for their helpfulness and professionalism.
Mixed Experiences
While many reviews highlighted positive interactions, there were also instances of poor service, including rude behavior from some staff members.
Efficiency
Customers appreciated the quick and efficient service provided, especially during phone upgrades and account management.
Knowledgeable Staff
Several reviews noted the staff's knowledge and ability to resolve issues effectively, contributing to a positive customer experience.
Store Environment
The store was frequently described as clean and well-organized, enhancing the overall shopping experience.
- SKSherry KindelDec 19, 20251.0Staff was Rudy and demeaning. They didn’t want to help me look for ways to reduce my bills within my budget. I felt they lied about my plan and only removed and reduced my plans to get rid of me. When I stated I should just go else where they agreed stating all the phone companies were the same. Horrible customer service
- EFEzekiel FarrisNov 18, 20255.0This was the best experience I’ve ever had with a service provider. Quick, kind, honest, and precise. Cody and Matthew were great!
- CBCarol BOct 15, 20255.0I stopped by my local Verizon store today, and Accountant Mgr. Chad was the staff member who was helping me. He was above and beyond incredible! He quickly & efficiently handled all my questions, gave me fabulous feedback on my new phone, and made my visit the best ever! I’m so grateful to have been able to meet and talk with him!
- AGAshlie GravesSep 25, 20255.0Aubrey was extremely helpful in helping me manage my account! She helped me save as much money as I could when I fell on hard times to get my plan with everything I still needed but cutting out the extras I didn’t need anymore! She also helped me to bundle my tv services through Verizon too that I had been paying for separately, so that I could save money in other places as well! She was kind, friendly, and very quick in getting everything together as I had my toddler with me in the store as well! I can’t thank her enough for everything she helped me through I will most definitely return to this store because of her anytime I need help in the future! Highly recommend 😊
- KMKatie McDanielSep 10, 20255.0This store is so nice, quick and efficient! We had Aubrey, she explains everything in detail, we left feeling relieved and excited to update and return for needs! She was amazing, thank you! Go see this store and leave feeling happy!
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 5976 E. Main Street, Columbus, OH 43213.
What are the operating hours of the Verizon store?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment before visiting the Verizon store?
No, appointments are not required, but you can call the store to make one if you prefer.
What brands of smartphones does the Verizon store offer?
The Verizon store offers devices from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
Can I pick up my online order at the Verizon store?
Yes, the store offers in-store pickup services.
What payment options are available at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
What services does the Verizon store provide?
The store provides wireless plans including prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Verizon Wireless services.
Are there any nearby restaurants where I can eat before or after visiting the Verizon store?
Yes, nearby restaurants include Outback Steakhouse, Sakura Japanese Hibachi & Sushi, Bob Evans, and Seafood Go, offering a variety of dining options.
What nearby healthcare services are close to the Verizon store?
Nearby healthcare services include Affordable Dentures, Clarkson Eyecare, Foot and Ankle Specialists of Central Ohio, Beltone Hearing Care Centers, and Peak Performance Chiropractic & Anti-Aging.
Are there other retail stores or services near the Verizon store I might find useful?
Yes, nearby retail stores and services include Sleep Outfitters, Nail Art salon, Main Jewelers, Education First Credit Union, and Minuteman Press Columbus for printing needs.