Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Columbus, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2245 W Dublin Granville Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
570 reviews
5 stars
554
4 stars3
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Keifer, Lauren, and James providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making processes like phone upgrades and plan changes seamless.
Knowledgeability
Staff members were frequently noted for their expertise and ability to answer questions thoroughly, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were a few reports of issues with customer service, particularly regarding unfulfilled promises and unexpected charges.
Store Environment
Customers described the store as pleasant and welcoming, contributing to an overall good shopping experience.
- SJSheri Johnson5 days ago5.0Great customer service. Super knowledgeable. Wonderful deals too!
- TJTodd Johnson5 days ago5.0Amine was great! Got 2 new phones and still saved us money on the bill! Highly recommend this store!!
- DHdianne hooverNov 13, 20255.0Tyler and Amine were wonderfully patient. They transferred our phones quickly and skillfully. Thank you!!
- HLhhrautogroup llcNov 2, 20255.0Been working with James on and off for last week or so and have been helped amazingly so. Was quick efficient and was able to find the deals that worked for me. Very happy and will always work with James from now on!!
- BNBill NordquistOct 27, 20255.0I had a very good experience at this store. I needed to add a line, change my plan, and upgrade 4 phones at the same time. I tried to do all that online but it was too complicated. I worked with Keifer Reitz there - he got the plan deal and phones straightened out pretty quickly and was very patient and friendly all the while. The other staff members there were friendly and helpful as well. It's nice when a business exceeds your expectations these days.
Frequently Asked Questions About Verizon
What products and services does Verizon at 2245 W Dublin Granville Rd offer?
Verizon at 2245 W Dublin Granville Rd offers the latest smartphones, tablets, tech accessories, connected devices, Verizon home internet, and award-winning customer service. They also provide Verizon Wireless plans, new devices, upgrades, and device financing.
What are the operating hours of Verizon in Columbus, OH?
Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup options?
Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or view Verizon's best deals?
You can schedule an appointment at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
Which brands are available at this Verizon store?
This Verizon store offers products from brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
What payment and plan options are available for Verizon services here?
They provide Verizon Wireless plans including unlimited data, prepaid plans, new lines, upgrades, and device financing with no contract plans.
Where is Verizon located in Columbus, and how can I contact them?
Verizon is located at 2245 W Dublin Granville Rd, Ste 105, Columbus, OH 43085. Their main phone number is +1 614-344-0000.
What customer service specialties does this Verizon store have?
This store specializes in excellent customer service, wet phone recovery, and wireless experts providing award-winning service on Verizon products and services.
Are there nearby dining options to visit before or after shopping at Verizon?
Yes, nearby dining options include NYC Bagel & Sandwich Shop, Junkyard Dogs (hot dog restaurant), Borgata Pizza Cafe (Italian), George's Linworth Diner (American), The Blarney Stone Tavern (bar and restaurant), Subourbon (barbecue restaurant), and The Crafty Pint gastropub, providing great places to eat around your Verizon visit.
What nearby health and wellness centers can I visit near Verizon?
Nearby health and wellness centers include NovaCare Rehabilitation offering physical and occupational therapy, Total Wellness Dental Studio, Fit Skin Solutions spa, Worthington Urgent Care clinic, Linworth Smile Center dental services, and local beauty salons like Hair By Kendyll Renae and Glow Haven Worthington.
What nearby businesses can help with insurance or shopping after visiting Verizon?
Nearby businesses include Shelter Insurance agencies for your insurance needs, Lacrosse Unlimited for sporting goods and accessories, The Hills Jewelry for jewelry, and Guru Wines and Carryout if you're interested in specialty grocery and liquor.