Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Columbus, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2245 W Dublin Granville Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
585 reviews
5 stars
568
4 stars3
3 stars1
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Keifer, James, and Lauren.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making processes like phone upgrades and plan changes seamless.
Problem Resolution
Several customers noted the staff's ability to resolve issues effectively, with particular commendation for their patience and thoroughness.
Mixed Experiences
While most feedback was positive, there were a few mentions of dissatisfaction regarding unfulfilled promises and unexpected charges.
- KYKevin YumulJan 1, 20265.0Amine pulled my family from a raging inferno and, without even catching his breath, blessed us with unbeatable iPhone 17 Pro Max deals. Five stars isn’t enough.
- LALindsey ArmentorDec 29, 20251.0This was the biggest waste of time. Employees seemed very inconvenienced by my questions and had no interest is helping me. Not knowledgeable about the device. “I have no idea” when I asked who I should contact, I was told a Verizon corporate store. They clearly are not equipped to answer inquiries about the products they sell. Would not go to this located for anything.
- NPNoelle Van PulisDec 27, 20255.0James was fantastic. He solved a problem transferring WhatsApp to new phone. Patient and gracious. Also worked on a better plan. Made my day!
- NGNancy GieslerDec 17, 20255.0Amine was so helpful! I always appreciate the great service I receive.
- DGDaniel GorbettDec 10, 20255.0Excellent experience. Had an iPhone 17 pro max. Assisted me in setting up new phone and optimized my plan. Staff was super friendly. Highly recommend
Frequently Asked Questions About Verizon
What products and services does Verizon at 2245 W Dublin Granville Rd offer?
Verizon at 2245 W Dublin Granville Rd offers the latest smartphones, tablets, tech accessories, connected devices, Verizon home internet, and award-winning customer service. They also provide Verizon Wireless plans, new devices, upgrades, and device financing.
What are the operating hours of Verizon in Columbus, OH?
Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup options?
Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or view Verizon's best deals?
You can schedule an appointment at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
Which brands are available at this Verizon store?
This Verizon store offers products from brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
What payment and plan options are available for Verizon services here?
They provide Verizon Wireless plans including unlimited data, prepaid plans, new lines, upgrades, and device financing with no contract plans.
Where is Verizon located in Columbus, and how can I contact them?
Verizon is located at 2245 W Dublin Granville Rd, Ste 105, Columbus, OH 43085. Their main phone number is +1 614-344-0000.
What customer service specialties does this Verizon store have?
This store specializes in excellent customer service, wet phone recovery, and wireless experts providing award-winning service on Verizon products and services.
Are there nearby dining options to visit before or after shopping at Verizon?
Yes, nearby dining options include NYC Bagel & Sandwich Shop, Junkyard Dogs (hot dog restaurant), Borgata Pizza Cafe (Italian), George's Linworth Diner (American), The Blarney Stone Tavern (bar and restaurant), Subourbon (barbecue restaurant), and The Crafty Pint gastropub, providing great places to eat around your Verizon visit.
What nearby health and wellness centers can I visit near Verizon?
Nearby health and wellness centers include NovaCare Rehabilitation offering physical and occupational therapy, Total Wellness Dental Studio, Fit Skin Solutions spa, Worthington Urgent Care clinic, Linworth Smile Center dental services, and local beauty salons like Hair By Kendyll Renae and Glow Haven Worthington.
What nearby businesses can help with insurance or shopping after visiting Verizon?
Nearby businesses include Shelter Insurance agencies for your insurance needs, Lacrosse Unlimited for sporting goods and accessories, The Hills Jewelry for jewelry, and Guru Wines and Carryout if you're interested in specialty grocery and liquor.