Verizon

4.7
747 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbus’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3416 N High St, Columbus, OH
43214, United States

Hours

Reviews

4.7
747 reviews
5 stars
680
4 stars
18
3 stars
3
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient during their interactions.

Mixed Experiences

While some customers had excellent experiences, others reported poor service and unprofessional behavior from certain employees.

Technical Assistance

Several reviews highlighted the staff's ability to resolve technical issues efficiently, enhancing the overall customer experience.

Promotions and Pricing

Customers appreciated the guidance on promotions and deals, although some expressed frustration over billing issues and miscommunication regarding promotions.

Store Environment

The store was generally described as clean and welcoming, but some customers noted a lack of attention from staff during busy times.
  • NR
    Nikita Rivera
    Dec 23, 2025
    5.0
    Elyssa was great and super helpful when it came to deciding which new phone to get. She thoroughly explained the different plan options and made sure I was making the right choice. She was patient, kind and overall super knowledgeable. Definitely will be back when anyone in our family needs a new device.
  • CG
    C K (Gdcurren)
    Nov 28, 2025
    1.0
    Only carry accessories for the latest products.
  • BC
    Brent Cutler
    Nov 23, 2025
    5.0
    Great service ! Thanks
  • RD
    Rick Davis
    Nov 20, 2025
    2.0
    Other places are giving same service for half the price be smart dont use this place
  • SD
    Sophia Davidowitz
    Nov 15, 2025
    5.0
    We had the best customer service ever from Gabe! He was so nice working with husband and I to make sure we could start our own phone lines. Even when we hit a brick a wall at times he was very patient and made sure to find a solution. Great experience and highly recommend to everyone!

Frequently Asked Questions About Verizon

What types of phones can I upgrade at the Verizon store at 3416 N High St?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-compatible devices at this store.

What are the operating hours of the Verizon store located on North High St in Columbus?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sundays from 11:00 AM to 6:00 PM.