Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Cincinnati, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 55 E Kemper Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
1,242 reviews
5 stars
1,139
4 stars
26
3 stars14
2 stars16
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, patient, and knowledgeable, with many highlighting specific employees like Vae, Joe, and Derek for their exceptional service.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively answering customer questions and providing tailored recommendations.
Assistance and Support
Many reviews noted the staff's willingness to go above and beyond, including staying late to assist customers and resolving complex issues.
Overall Experience
The majority of customers reported positive experiences, often describing the service as the best they have had at a phone store.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience.
- FBFermin BernabeNov 16, 20255.0The best Derek Z is so gentle im so glad for his service
- DSDiane ShardelowNov 15, 20255.0I was dreading moving into a new phone, but Derek made it very easy and was very helpful today!!!
- CHCarolyn HillOct 31, 20255.0Caleb was very helpful and I would recommend anyone come to this store! Great people
- AJalvin johnsonOct 31, 20255.0Caleb is so awesome! Knows what’s going on and gets the job done will send all of my friends and family to his store that he works to get new services and thanks to Caleb, he really saved the day. Thanks again from Keith Johnson.
- MLMarilee LermanOct 29, 20255.0Derek was very helpful and patient me😊 I would definitely refer anyone needing a new phone to see him. ⭐️
Frequently Asked Questions About Verizon
What services does Verizon at 55 E Kemper Rd offer?
Verizon at 55 E Kemper Rd offers smartphones, tablets, Verizon home internet, new lines, upgrades, device financing, accessories, and award-winning customer service.
Which brands of mobile devices can I find at Verizon on E Kemper Rd?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at Verizon on E Kemper Rd.
What are the store hours for the Verizon location at 55 E Kemper Rd?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM.
Does Verizon on E Kemper Rd offer in-store and curbside pickup?
Yes, they offer both in-store and curbside pickup services.
How can I schedule an appointment at the Verizon store on E Kemper Rd?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What is the phone number to contact Verizon at 55 E Kemper Rd?
You can reach Verizon at 55 E Kemper Rd by calling +1 513-964-4640.
Can I pay my bills and activate new devices at this Verizon location?
Yes, this location offers bill payments, new device activations, and device financing among other services.
Are there any dining options near the Verizon store on E Kemper Rd?
Yes, nearby dining options include Skyline Chili and Culver's, where you can enjoy American and fast food before or after visiting the store.
Where can I find other mobile phone stores close to Verizon on E Kemper Rd?
Nearby mobile phone stores include T-Mobile and another Verizon location, providing more options for devices and services.
Are there other useful services around Verizon on E Kemper Rd that customers might visit?
Yes, customers can access banking services at Bank of America Financial Center and relax at nearby retailers like Mattress Firm.