Verizon

4.8
1040 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Cincinnati, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2552 Cunningham Rd.

Details

  • Curbside pickupNot available

Location

Verizon
2552 Cunningham Rd, Cincinnati, OH
45241, United States

Hours

Reviews

4.9
1,031 reviews
5 stars
985
4 stars
6
3 stars
6
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Dalton, for their exceptional service, friendliness, and willingness to help.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in explaining products, plans, and troubleshooting issues.

Efficiency

Several customers noted quick service and smooth transactions, especially when upgrading or purchasing new phones.

Positive Experiences

Most reviews reflected a positive overall experience, with many customers expressing their intent to return.

Issues with Billing

Some customers reported problems with billing and promotions not being applied correctly, leading to dissatisfaction.
  • KC
    Kelli Clark
    2 days ago
    5.0
    Great service from Joseph and Kelly! Fast, friendly and super helpful. Definitely the best experience I’ve had with Verizon!
  • TA
    Tammy Aberman
    4 days ago
    5.0
    Joseph is amazing! I was on phone with Verizon Tech support for over 4 hours and they made my phone worse. I was at the Corporate Kenwood location for 5 hours and they could not help me. The Verizon 800 number gave me the Evendale phone number by mistake. So glad for Verizon incompetence at the 800 number. So Joseph answered the phone and had my phone working in minutes! Come in amd ask for Joseph at the Cunningham Drive Evendale location.
  • YS
    Yisahk Shiferaw
    Nov 14, 2025
    5.0
    Joseph is the best agent that helps me and go thru everything I needed also understands my need I am very satisfied and happy that I come to his store!!!
  • DH
    Daniel Hopkins
    Nov 11, 2025
    5.0
    Joseph is very friendly and helped us get setup with our new phones and get the best deals we could! Highly recommend!
  • ER
    Eric Ramsey
    Oct 28, 2025
    1.0
    phones are doing terrible they change up inside apartments with the apps and the inside of the phone then other phones trap other phones because when you send a message to a person they phone trap the phone you have to boss down what you have going on to help what your trying to help which is for a good cause like my phone was changing up walking in that apartment and it moved everything down so now it’s nobody writing me on messenger and instagram my money has shortened because of the phone and i don’t eat the best because they changed the food and beverages and now they be dirty and when it go in your body it’s something in the throat that’s causing it not to be smooth and clear it’s like it’s something in the food or beverage that’s making it not go down how it was going down before 2022 of august now you can eat the best of the best and still look like you eat poor i dont get why someone would change the food and beverages up the i also peeped that the women was never clean on there own they was. Clean because the food and beverages wasn’t doing nothing but good now that that’s doing badly they so dirty it’s like they clones or some sort because how are you dirty it’s a scarce world on humans that’s what i think i dont see no humans honestly

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 2552 Cunningham Rd, Cincinnati?

Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.

What products and brands does Verizon at Cunningham Rd offer?

The store offers smartphones, tablets, wireless devices, accessories, and more from brands like Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.