Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Cincinnati, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3546 Columbia Pkwy.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
852 reviews
5 stars
819
4 stars4
3 stars6
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and knowledge of staff members, particularly Mehdi, Blake, and Kristof.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often in and out in under an hour.
Transparency
Several customers appreciated the straightforward and honest information provided about pricing and plans, avoiding pressure tactics.
Problem Solving
Staff were noted for their ability to resolve complex issues and provide tailored solutions for customers' needs.
Store Cleanliness
The store was frequently described as clean and well-maintained, contributing to a positive shopping experience.
- LBLinda Bryant3 days ago5.0Kristof and Blake were wonderful
- LSLisa StenardNov 13, 20255.0Great!
- KMKevin MOct 30, 20255.0These guys did a great job helping me out set up my new iPhone 17 Pro. I highly recommend them!
- FCFaith CargileOct 25, 20255.0Blake was extremely helpful. He helped me with a new phone and helped me save money on my plan. He was AWESOME!
- CRCindy Combs RothOct 21, 20255.0Absolutely wonderful experience with Blake and straightforward, honest information about pricing. He was incredibly helpful in getting both my husband and I set up with brand new IPhone 17 Pros. We’d been to 2 other Verizon locations with sales staff at both playing lots of smoke and mirrors, bait and switch ploys. I felt Blake was very forthcoming with all information. He took his time and showed us all the information on the account on the computer so we clearly knew the offers, pricing and plans. No pressure sales. I’d recommend Blake to anyone interested in full disclosure and great service.
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Cincinnati offer?
Wireless Zone offers the latest smartphones, tablets, Verizon home internet, tech accessories, and connected devices with Verizon network coverage including 5G. They also provide services like new lines, upgrades, bill payments, device activation, and more.
Where is the Verizon Wireless Zone located in Cincinnati?
The Verizon store is located at 3546 Columbia Pkwy, Cincinnati, OH 45226.
What are the operating hours of the Verizon store at 3546 Columbia Pkwy?
The store is open Monday to Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an appointment or order online for Wireless Zone services?
Yes, you can schedule appointments and view deals online at https://wirelesszone.com/appointments/. Additionally, the My Verizon app is available for managing your account and services.
Does Wireless Zone offer in-store or curbside pickup options?
Wireless Zone offers both in-store pickup and curbside pickup services.
What brands can I find at the Verizon Wireless Zone in Cincinnati?
You can find major brands such as Verizon, Apple, Samsung, Google, Motorola, LG, JBL, Jabra, and many more.
What types of accessories and devices are available at this Verizon Authorized Retailer?
They offer tech accessories like phone cases, screen protectors, charging cables, car chargers, wireless chargers, Bluetooth headphones, smart watches, and connected devices.
How can I contact the Wireless Zone at 3546 Columbia Pkwy for support?
You can call them at +1 513-252-2225 or email support@rxpwireless.com for assistance.
What nearby places can I visit around the Verizon store at 3546 Columbia Pkwy?
Nearby you can find Allyn's Cafe for American and Cajun cuisine, Starbucks for coffee, and Bandito Food Park and Cantina for Mexican and American dishes.
Are there fitness centers close to the Verizon store where I can work out before or after my visit?
Yes, it's convenient to visit nearby gyms such as It's Working Out, Anytime Fitness Cincinnati, and Embra Studio for fitness and yoga sessions.
What financial services are available near the Wireless Zone for any banking or accounting needs?
Nearby financial service providers include Ackermann CPA, Columbia-Tusculum Banking Center, Forcht Bank, and J. Hunter Company for accounting and banking solutions.