Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Cincinnati, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3546 Columbia Pkwy.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
859 reviews
5 stars
825
4 stars4
3 stars6
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Mehdi, Blake, and Kristof, for their helpfulness, knowledge, and patience in assisting with phone upgrades and plan changes.
Efficiency
Many reviews highlighted the quick and efficient service, with customers noting they were in and out of the store in a timely manner.
Store Cleanliness
The store was frequently described as clean and well-maintained, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding pricing transparency and unexpected charges during transactions.
- RKRob and Jan Krehbiel6 days ago5.0Blake was very knowledgeable and help save money. !
- MRMicah RicheyJan 5, 20261.0Pulled in at 5:50 and the employee was walking out. So don’t expect them to respect their store hours.
- CBCathy BrinkmanJan 3, 20265.0Clean store.
- JSJudie List SweeneyDec 29, 20255.0Outstanding service from Kristof in trouble-shooting the iCloud transfer to my new iPhone 17. I had picked up the new phone at a different store (Rookwood) but transfer help was not offered to me, despite a Verizon phone rep creating an order for pick up AND service. (She pushed for me to have both.) Once I got to this store for help (my contacts and messages hadn’t transferred), Kristof indicated that service should always be offered during a phone pick up. Normally I can transfer phones on my own, but this time there were many bugs, which he patiently worked through.
- CRChris RyanDec 26, 20255.0Great help!
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Cincinnati offer?
Wireless Zone offers the latest smartphones, tablets, Verizon home internet, tech accessories, and connected devices with Verizon network coverage including 5G. They also provide services like new lines, upgrades, bill payments, device activation, and more.
Where is the Verizon Wireless Zone located in Cincinnati?
The Verizon store is located at 3546 Columbia Pkwy, Cincinnati, OH 45226.
What are the operating hours of the Verizon store at 3546 Columbia Pkwy?
The store is open Monday to Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an appointment or order online for Wireless Zone services?
Yes, you can schedule appointments and view deals online at https://wirelesszone.com/appointments/. Additionally, the My Verizon app is available for managing your account and services.
Does Wireless Zone offer in-store or curbside pickup options?
Wireless Zone offers both in-store pickup and curbside pickup services.
What brands can I find at the Verizon Wireless Zone in Cincinnati?
You can find major brands such as Verizon, Apple, Samsung, Google, Motorola, LG, JBL, Jabra, and many more.
What types of accessories and devices are available at this Verizon Authorized Retailer?
They offer tech accessories like phone cases, screen protectors, charging cables, car chargers, wireless chargers, Bluetooth headphones, smart watches, and connected devices.
How can I contact the Wireless Zone at 3546 Columbia Pkwy for support?
You can call them at +1 513-252-2225 or email support@rxpwireless.com for assistance.
What nearby places can I visit around the Verizon store at 3546 Columbia Pkwy?
Nearby you can find Allyn's Cafe for American and Cajun cuisine, Starbucks for coffee, and Bandito Food Park and Cantina for Mexican and American dishes.
Are there fitness centers close to the Verizon store where I can work out before or after my visit?
Yes, it's convenient to visit nearby gyms such as It's Working Out, Anytime Fitness Cincinnati, and Embra Studio for fitness and yoga sessions.
What financial services are available near the Wireless Zone for any banking or accounting needs?
Nearby financial service providers include Ackermann CPA, Columbia-Tusculum Banking Center, Forcht Bank, and J. Hunter Company for accounting and banking solutions.