Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Cincinnati for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
356 reviews
5 stars
196
4 stars
36
3 stars
29
2 stars
28
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges and difficulties resolving issues.
Employee Performance
While some employees received high praise for their knowledge and assistance, others were described as unprofessional or dismissive.
Store Management
Several reviews highlighted poor management practices, including lack of support for staff and inadequate customer service.
Overall Experience
Customers expressed frustration with the overall experience, citing long wait times and feeling undervalued as customers.
- JGJeremy Gauche2 days ago1.0Predatory sales practices. My wife went in to upgrade her phone and they saddled us with another line that we will never use. Luckily verizon customer service was able to fix the malicious sales tactics this location practices.
- KSKaren StamperDec 29, 20251.0I sat there for an unreal amount of time for someone who didn't know what they were doing. Staying with Cricket!!
- SSSingh sandeepDec 25, 20251.0Not satisfied with bills
- CFCindy FornashDec 18, 20255.0I was treated with much respect and kindness during my journey to experience a new phone that I was not sure of operating. Jason Fuller ( ginger) not only fixed my issue but gave me confidence to know I could do this. I appreciat him very much. Thank you and your coworkers for everything.
- CRCheryl RossDec 16, 20255.0Alex gets all the stars. He went above and beyond with our order. He even went through (without us asking) and checked to make sure we weren't being over charged anything on our bill. He got us signed up for a cheaper insurance and somehow managed to get our bill even lower. I couldn't be happier. When we first walked in, we seen the store was booming. Every salesman had someone at their computers, yet somehow we managed to get right in with Alex. It was very nice considering I had my teenager and puppy in the car waiting. Lol Thanks 10 times Alex. You are great at your job. Keep up the amazing work. Oh and you can tell he actually cares about his customers. In almost 2026 its very rare to come across someone who is actually personable. He was genuinely curious about us. It was nice.
Frequently Asked Questions About Verizon
What brands of smartphones are available at the Verizon store in Cincinnati?
The Verizon store in Cincinnati offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL brands.
What are the store hours for the Verizon location at 4459 Eastgate Blvd, Cincinnati?
The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Cincinnati offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment to visit the Verizon store in Cincinnati?
Yes, you can schedule an in-store appointment through their website or the My Verizon app for a more convenient shopping experience.
What types of business products does the Verizon Cincinnati store sell?
The store offers business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What payment methods are accepted at the Verizon store at Eastgate Blvd?
Verizon accepts pay by check, debit card, mobile NFC payments and does not require cash only transactions.
Is there free Wi-Fi available at the Verizon store in Cincinnati?
Yes, the Verizon store provides free Wi-Fi for customers.
What nearby dining options are close to the Verizon store in Cincinnati?
Nearby dining options include Sonic Drive-In and Frisch's Big Boy, ideal for grabbing a quick meal before or after your visit.
Are there other mobile phone stores near the Verizon location at Eastgate Blvd?
Yes, nearby mobile phone stores include T-Mobile and AT&T, providing alternative options for products and services in the area.
What nearby healthcare facilities are accessible from the Verizon store in Cincinnati?
Nearby healthcare centers include Mercy Medical Associates, Midwest Eye Center, and Bethesda Care Eastgate, which could be convenient for customers visiting the area.