Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chillicothe, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
319 reviews
5 stars
263
4 stars
19
3 stars
8
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Bryson, Cassie, and Josh.
Positive Experiences
Numerous reviews highlighted great experiences with the store, noting smooth transactions and effective problem-solving.
Service Issues
Some customers reported frustrations with service delays, system issues, and miscommunication regarding products and promotions.
Mixed Reviews
While many had positive interactions, a few reviews indicated negative experiences with specific employees and overall service quality.
- TRTiffany RoeDec 7, 20255.0I had an outstanding experience with Cassie and Adam who went above and beyond to help me. They were patient, knowledgeable, and truly committed to making sure I left with exactly what I needed. They took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. It’s rare to find customer service this genuine and attentive. Verizon is lucky to have team members like them—thank you both for making my day so much easier!
- HBHeather BerryDec 4, 20255.0Bridge street Victra in Chillicothe Ohio is always so helpful and good to their customers. Bryson last night took so much stress off my holiday shopping and helped Santa make this Christmas perfect by showing my options and being so patient. Top knotch employee! Thank you!
- SHSara HembreeNov 30, 20255.0Kenzie was an amazing help
- BPBruce PauleyNov 16, 20255.0Everyone was polite, friendly and easy to work with
- JJJamieNov 6, 20255.0Kensi and her manager from the Chillicothe store was very helpful, we were misinformed about a device from another verizon store, they both helped us get the best option for what we were looking for.
Frequently Asked Questions About Verizon
What types of products does Verizon in Chillicothe offer?
Verizon in Chillicothe offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Chillicothe?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does Verizon in Chillicothe offer in-store pickup?
Yes, Verizon provides in-store pickup services for customers.
What payment options are accepted at Verizon in Chillicothe?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide free Wi-Fi?
Yes, the store offers free Wi-Fi to customers.
Are there brand-specific accessories available at Verizon in Chillicothe?
Yes, accessories include cases, power accessories, and audio accessories from brands such as Casemate, Otterbox, PureGear, Tech21, and Clckr.
How can customers reach Verizon in Chillicothe by phone or online?
Customers can call +1 740-772-2223 or visit their website at https://victra.com/stores/oh-chillicothe.
What nearby places can I visit before or after shopping at Verizon?
Nearby places include Panera Bread for coffee or bakery items, Jersey Mike's Subs for sandwiches, and Five Guys for burgers and fast food.
Are there beauty and fashion related stores near Verizon in Chillicothe?
Yes, you can visit Sally Beauty for beauty supplies, Cranberry Boutique for women's clothing, and Benefit Cosmetics BrowBar for beauty services nearby.
What fitness and health facilities are close to Verizon in Chillicothe?
9Round Fitness gym and Family First Vision Care optometrist are located nearby for fitness and health needs.