Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Bryan, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1241 S Main St.
Location
Hours
Reviews
4.8
433 reviews
5 stars
399
4 stars
9
3 stars3
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Justin and Dustin.
Staff Performance
Dustin and Justin received numerous commendations for their patience and ability to assist customers effectively, with many customers expressing a desire to return due to their positive experiences.
Store Environment
The store was noted for being clean and organized, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding wait times and specific interactions with staff.
Problem Resolution
Several customers appreciated the staff's efforts in resolving issues, such as phone setups and service changes, although some felt that communication could be improved.
- HNHolly Norman4 days ago5.0We had a great experience with Dustin. He was patient, attentive and helpful with our purchase of new phones. Thanks for a great experience!!
- BLBob LambertNov 7, 20255.0Justin was courteous, knowledgeable, fast and we got a great deal on two new phones
- MRMark RoneyNov 4, 20255.0Big thanks to Dustin with all the help on the new phone set up highly recommend him for any of your phone setup needs!
- KSKhristy ShollOct 24, 20255.0Dustin was extremely helpful with all of our issues we went in for. We live in Hicksville so usually go to Ft Wayne, but will definitely start going back to Bryan when Dustin is working. Great training guys/ladies.
- LMLucy MOct 24, 20255.0Justin did a great job of finding and explaining the best plan and deal for my needs. He was friendly, polite and patient. Justin cares about the customers and he shows it.
Frequently Asked Questions About Verizon
What are the store hours for Verizon Wireless Zone in Bryan, OH?
Wireless Zone, Verizon Authorized Retailer in Bryan, OH is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products can I find at the Wireless Zone Verizon store at 1241 S Main St?
The store offers smartphones, tablets, wireless devices, accessories like phone cases and charging cables, connected smartwatches, and Verizon home internet devices.
Does Wireless Zone in Bryan offer Verizon 5G service?
Yes, Wireless Zone is a Verizon Authorized Retailer that provides Verizon network coverage including 5G service for both consumers and businesses.
Can I pick up my online order in-store at Wireless Zone in Bryan?
Yes, Wireless Zone offers in-store pickup service for orders placed online.
What payment methods does the Verizon Wireless Zone location in Bryan accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I schedule an appointment at Wireless Zone in Bryan?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What services does Wireless Zone in Bryan offer for phone issues?
They provide device activation, upgrades, new lines, bill payments, device financing, wet phone recovery, and Verizon Protect services.
Are there other mobile phone stores near Wireless Zone at 1241 S Main St, Bryan?
Yes, nearby are Verizon and Cricket Wireless Authorized Retailer, offering additional options for mobile phone services and devices.
What dining options are near the Wireless Zone store at 1241 S Main St in Bryan?
Nearby restaurants include Old Town Buffet, A&W Restaurant, McDonald's, KFC, and Taco Bell, great for a meal before or after your visit.
Which other local businesses can customers visit near Wireless Zone in Bryan?
Customers can visit GameStop for video games, Midwest Community Federal Credit Union for financial services, and Anytime Fitness Personal Training for workout sessions, all located close by.