Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Brunswick, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
556 reviews
5 stars
484
4 stars
23
3 stars3
2 stars6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.
Product Knowledge
Employees demonstrate strong knowledge of products and services, assisting customers effectively with their needs.
Store Environment
The store is noted for being clean and welcoming, contributing to a positive shopping experience.
Sales Practices
Some customers reported concerns about aggressive sales tactics and being sold unnecessary products.
Problem Resolution
Several reviews highlight staff going above and beyond to resolve issues, particularly with billing and service transitions.
- LLLisa LorenzNov 8, 20255.0Tyrae was absolutely wonderful and a pleasure to work with!
- KLKevin LezarkOct 22, 20255.0Very friendly and quick
- SMSandy MelzerOct 16, 20255.0The gentleman who helped me really helped. He was not interested in only making the sale. I left the store with everything working correctly, even my car screen. I was so grateful. He is an angel in this world. The Brunswick store is great compared to other Verizon locations I have been to.
- JJjaulbachOct 8, 20255.0Alex is very knowledgeable, friendly, kind and easy to understand. He did a fantastic job setting up services and transferring all data for both myself and my wife.
- TCTerri CoyleSep 23, 20255.0Staff was very helpful and friendly, helped me get an additional line and set everything up
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Brunswick, OH?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the Verizon Brunswick store's hours of operation?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does the Brunswick Verizon store offer in-store pickup?
Yes, in-store pickup is available at this location.
What brands does the Verizon store in Brunswick carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google and more accessory brands like Casemate, Otterbox, and Tech21.
What payment methods are accepted at the Verizon Brunswick location?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile payments such as Apple Pay, Android Pay, and Samsung Pay.
Does the Verizon store in Brunswick offer free Wi-Fi?
Yes, the store provides free Wi-Fi for customers.
Where is the Verizon Brunswick store located?
It is located at 3362 Center Rd, Ste E30a, Brunswick, OH 44212.
What are some nearby places I can visit before or after shopping at the Verizon Brunswick store?
Nearby you can visit Jersey Mike's Subs for a sandwich, Starbucks for coffee, or GameStop if you're interested in video games and gifts.
Are there other mobile phone stores near the Verizon Brunswick location?
Yes, AT&T 3362 Center Rd and another AT&T Store are located nearby for additional mobile phone shopping options.
Can I find dining options around the Verizon Brunswick store?
Yes, there are various dining options including Chipotle Mexican Grill, Applebee's Grill + Bar, Steak 'n Shake, and Mucho Buenos Mexican restaurant close by.