Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Avon, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
361 reviews
5 stars
293
4 stars
13
3 stars2
2 stars
6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Nick, Bradley, and Johnny.
Sales Experience
Several reviews highlighted positive experiences during phone upgrades and purchases, noting smooth transactions and attentive service.
Negative Experiences
Some customers reported issues with misleading information regarding pricing and services, particularly related to business accounts and additional charges.
Store Environment
The store was described as welcoming and friendly, with a positive atmosphere that made customers feel valued.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to answer questions thoroughly, contributing to a better overall experience.
- DGDrew Ashley Grethel2 days ago5.0We had an amazing experience with Nick! He made switching over from a different carrier and combining accounts a breeze and saved us money in the long run. Would recommend him and this store every time!
- SSShawn Sutter4 days ago5.0Man what a great team they have there go see Maddison great guy and takes the time to deal with everything
- TWTysha WilliamsNov 9, 20251.0Very unhelpful and showed no interest in my issue
- CBCelestina BarileNov 8, 20255.0This Verizon Victra location is always helpful and knowledgeable. They take good care of anyone who goes there.
- LKLaurie KortowichNov 5, 20255.0Great service! Tech issues are a hassle but Madi was attentive and super fast in diagnosing and fixing my issue. A+++
Frequently Asked Questions About Verizon
What kinds of products does Verizon in Avon, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of the Verizon store in Avon, OH?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 19:00 PM.
Does Verizon Avon provide in-store pickup services?
Yes, Verizon Avon offers in-store pickup for their products.
What payment options are accepted at the Verizon Avon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon store have free Wi-Fi available?
Yes, free Wi-Fi is available at this Verizon store.
Are there any electronics repair services nearby if I need help with my device?
Yes, uBreakiFix, a nearby electronics and mobile phone repair service, can assist with device repairs.
What dining options are near Verizon Avon if I want to grab a meal after shopping?
Nearby dining options include Tropical Smoothie Cafe, BIBIBOP Asian Grill, Moe's Southwest Grill, Five Guys, Bob Evans, Penn Station East Coast Subs, and Cicis Avon buffet.
Are there any places nearby where I can get beauty or grooming services?
Yes, La Reve Nail Salon, Great Clips hair salon, and Ultra Tan beauty and spa are located nearby.
How can I find the Verizon store location in Avon, OH?
The Verizon store is located at 36050 Detroit Rd, Ste L, Avon, OH 44011.
Can I contact Verizon Avon via email and social media?
Yes, you can email them at Info@victra.com and follow them on Facebook at VerizonVictraAvonOH and on Instagram at victrastore.