Business Details
About
Cell Phone StoreTCC
TCC Austintown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5507 Mahoning Ave..
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
1,075 reviews
5 stars
1,021
4 stars11
3 stars6
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Sam, Jay, and Miranda.
Professionalism
Reviews highlighted the professionalism of the staff, noting their patience and ability to explain products and services clearly.
Efficiency
Many customers appreciated the quick and efficient service, often mentioning how fast their transactions were completed.
Positive Experiences
Overall, customers reported very positive experiences, with multiple mentions of being satisfied with their purchases and the assistance received.
- NFNick Fennell2 days ago5.0Jay was an awesome help getting me into a new phone since T-Mobile was terrible. Made the process smooth and easy
- JJjasonJan 7, 20265.0Stopped in for some tech help this past Sunday and got my issue resolved. It was quick and the girl was nice. Would stop in again!
- PSP SmithJan 7, 20265.0Worked with Jay, got me all set up and promptly answered all my questions! Will only go to this location.
- EPEnderGirlCraft PCNintendCrafterJan 7, 20265.0Worked with Sam recently and the experience was great, really sweet and took her time explaining my bill and tech situation. would come back again!
- SMSandi MuirJan 7, 20261.0If I could give zero I would. Customer service is horrible. They state they will call back and for at least 5 times they have not. I’ve been trying to have my bill corrected for 2 months. Was told one thing about my purchases and apparently it was incorrect info and they are not willing to honor what I was told. Use a corporate store instead
Frequently Asked Questions About Verizon
What services does Verizon at TCC Austintown offer?
Verizon at TCC Austintown offers smartphones, tablets, Verizon home internet, bill payments, device activation, business accounts, mobile accessories, and more, with Verizon's 5G network coverage.
What are the operating hours for Verizon at 5507 Mahoning Ave, Austintown?
The store is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 11 AM to 5 PM.
Where is the Verizon authorized retailer located in Austintown?
It is located at 5507 Mahoning Ave., Austintown, OH 44515.
Does Verizon at TCC Austintown support in-store pickup?
Yes, in-store pickup is available for orders placed online or through their services.
Which phone brands does Verizon at TCC Austintown carry?
They carry brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or get more info online with Verizon at TCC Austintown?
You can schedule appointments or learn more at https://www.tccrocks.com/appointments/ or use the My Verizon app linked at https://m.vzw.com/naR38wFT?locationcode=M789601.
What nearby places can I visit for food when visiting Verizon at TCC Austintown?
Panera Bread, a nearby cafe and bakery, is close by where you can grab coffee or a meal before or after your Verizon visit. Coaches Burger Bar is another nearby restaurant option.
Are there any nearby stores where I can shop after visiting Verizon at TCC Austintown?
Yes, Colla's Market grocery store and Alterations Express are nearby for grocery and alteration services. You can also visit GameStop or Weston Center - GameStop for video games and hobbies.
Where can I find health services near Verizon at TCC Austintown?
Nearby health service providers include Austintown Family Health Care, Austintown OB/GYN, Mercy Health - Austintown Surgery, and St. Elizabeth's Family Practice.
Does proceeds from purchasing at Verizon at TCC help the local community?
Yes, proceeds from every purchase go directly toward supporting and doing good in the local community.