Business Details
About
Cell Phone Store
TCC Austintown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5507 Mahoning Ave..
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
1,079 reviews
5 stars
1,025
4 stars11
3 stars7
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable.
Staff Performance
Specific employees like Jay, Miranda, Sam, and Dan received multiple commendations for their exceptional service.
Efficiency
Many reviews highlighted quick service and efficient problem-solving during visits.
Professionalism
The staff demonstrated professionalism and patience, making customers feel comfortable and valued.
Overall Experience
Customers reported positive experiences, often expressing satisfaction with their visits and the services received.
- SAStephanie AnnNov 14, 20255.0J was wonderful. Very patient with my questions. Would highly recommend!!!!
- SMSue MooreNov 14, 20255.0Excellent service. Wonderful representative for Verizon. Thank you Liz in Austintown.
- BGBrandy GlinesNov 12, 20255.0Jay was awesome to work with,, my new payments are about the same amount as before... I am very happy with that... And I glad that there physical store to go to locally... I enjoyed my visit today.... thank you 😊 ... Brandy G
- TTTanzia TurkaliNov 6, 20255.0I had the best experience w Sam while purchasing new iPhone. She was thorough in her review of the paperwork, process and explaining the new phone. I returned the day after with a couple of follow up issues that she quickly resolved. Great employee!
- MKMelanie KingOct 27, 20255.0Dan was phenomenal and extremely helpful with all of my questions!
Frequently Asked Questions About Verizon
What services does Verizon at TCC Austintown offer?
Verizon at TCC Austintown offers smartphones, tablets, Verizon home internet, bill payments, device activation, business accounts, mobile accessories, and more, with Verizon's 5G network coverage.
What are the operating hours for Verizon at 5507 Mahoning Ave, Austintown?
The store is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 11 AM to 5 PM.
Where is the Verizon authorized retailer located in Austintown?
It is located at 5507 Mahoning Ave., Austintown, OH 44515.
Does Verizon at TCC Austintown support in-store pickup?
Yes, in-store pickup is available for orders placed online or through their services.
Which phone brands does Verizon at TCC Austintown carry?
They carry brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or get more info online with Verizon at TCC Austintown?
You can schedule appointments or learn more at https://www.tccrocks.com/appointments/ or use the My Verizon app linked at https://m.vzw.com/naR38wFT?locationcode=M789601.
What nearby places can I visit for food when visiting Verizon at TCC Austintown?
Panera Bread, a nearby cafe and bakery, is close by where you can grab coffee or a meal before or after your Verizon visit. Coaches Burger Bar is another nearby restaurant option.
Are there any nearby stores where I can shop after visiting Verizon at TCC Austintown?
Yes, Colla's Market grocery store and Alterations Express are nearby for grocery and alteration services. You can also visit GameStop or Weston Center - GameStop for video games and hobbies.
Where can I find health services near Verizon at TCC Austintown?
Nearby health service providers include Austintown Family Health Care, Austintown OB/GYN, Mercy Health - Austintown Surgery, and St. Elizabeth's Family Practice.
Does proceeds from purchasing at Verizon at TCC help the local community?
Yes, proceeds from every purchase go directly toward supporting and doing good in the local community.