Verizon

4.5
137 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Yorktown Heights’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2035 Crompond Rd, Yorktown Heights, NY
10598, United States

Hours

Reviews

4.5
129 reviews
5 stars
112
4 stars
1
3 stars
2
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, with specific mentions of employees like Elijah, Ratu, and Mickey.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise in resolving technical issues and providing clear explanations about products and services.

Positive Experiences

A significant number of customers reported positive experiences, often mentioning the ease of transactions and the staff's willingness to go above and beyond.

Store Cleanliness

Customers noted that the store was clean and well-organized, contributing to a pleasant shopping environment.

Mixed Reviews on Pricing

While some customers appreciated the promotions and savings offered, others expressed dissatisfaction with unexpected charges and billing issues.
  • RD
    Ryan DiPrinzio
    Nov 1, 2025
    5.0
    Junior helped me so much and made my experience easy. He made sure to give me the best deals and worked with me through any difficulties. The other staff in the store were very pleasant as well. I highly recommend this Verizon location, especially Junior!
  • VN
    Vinny Ninzatti
    Sep 14, 2025
    5.0
    I was 100% ready to leave version all together until I walked into this Verizon store looking for assistance. I signed up for fios when someone knocked on my door offering it. He signed me up and then stopped answering his phone regarding me accessing my account. I was unable to access my account for almost a month I tried everything possible to figure it out. Money was being taken out and I couldn't see the bill and my old Verizon home lte account was deleted. Richard who works at this store in Yorktown went out of his way to help me for almost 2 hours when this store actually has nothing to with fios besides signing people up. He was dealing with 3-4 groups of customers at once and went out of his way to get my problem solved. After hours on the phone we figured out that person that signed me up used the wrong zip code so I couldn't not verify my account. This is my first google review and probably my last but this guy is a great asset to Verizon.
  • CD
    Charissa DiNapoli
    Aug 28, 2025
    5.0
    Daryl and Mike were amazing! I had a terrible experience at another Verizon location and they fixed my issue at 8:30 right before closing! They were so kind and patient!
  • CB
    Corey Behan
    Aug 24, 2025
    5.0
    Amazing!!! I have been a customer with Verizon for approximately 15 years and my recent experience was the best yet. Elijah went above and beyond throughout the entire process. Elijah had the most patience and professionalism I have seen from any sales representative in my life. Elijah was able to assist my extended family transfer their cell phone provider over from T-Mobile. Although this was a long process due to some unforseen technical issues, Elijah was able to keep us happy. On top of it all Elijah was training a new employee, but never skipped a beat. I will be reccomending all of my family and friends to this store. Thank you!!!
  • ES
    Erin Smithies-Baker
    Aug 19, 2025
    5.0
    Elijah T is a phone miracle worker. He really knows his stuff, my daughters phone died and he managed to access my child’s phone backup to restore photos and history when it seemed impossible. Thank you!!!

Frequently Asked Questions About Verizon

What is the address of the Verizon Cellular Sales store in Yorktown Heights?

The Verizon store is located at 2035 Crompond Rd, Yorktown Heights, NY 10598.

What brands of smartphones can I find at this Verizon store?

You can shop for Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this Verizon store.