Verizon

4.9
716 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Yorktown Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 650 Lee Blvd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
650 Lee Blvd, Yorktown Heights, NY
10598, United States

Hours

Reviews

4.9
713 reviews
5 stars
694
4 stars
5
3 stars
0
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient throughout their experiences.

Staff Performance

Bastiyaan received numerous commendations for his exceptional service, while other employees like Doug and Tevin were also noted for their professionalism.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and perceived pressure to make purchases.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping atmosphere.

Recommendation

Despite some negative feedback, many customers expressed a strong willingness to recommend the store to others.
  • PT
    Paul Torres
    Jan 3, 2026
    5.0
    Upgraded my phone with Doug and he was great! Very professional and made the process very easy
  • CN
    Christina N
    Dec 26, 2025
    5.0
    Had a great experience working with Doug. Ordered what we needed/wanted. Contacted us right away when our phones arrived. Fast service to set up new phones && So patient with our little guy who tagged along with us which is always a plus ! thank you!
  • MS
    Margaret Schilling
    Dec 18, 2025
    5.0
    Bastiyaan was great what took me hours took him minutes to find and fix. Very helpful and knowledgeable. I always come here for anything Verizon.
  • ZO
    Z O
    Dec 15, 2025
    5.0
    Staff is great!!!
  • CL
    carolina lugo
    Dec 9, 2025
    5.0
    Doug was extremely patient and very thorough throughout the entire process of switching over from T-Mobile to Verizon. He made my experience a pleasant one, and I left the store with no buyers remorse.

Frequently Asked Questions About Verizon

What services does Verizon at 650 Lee Blvd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines, upgrades, device activation, device financing, and more.

What brands of devices are available at Verizon in Yorktown Heights?

The store offers devices and accessories from brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and more.