Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Yonkers, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
267 reviews
5 stars
196
4 stars
21
3 stars3
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and attentive, with specific mentions of employees like Gerald, Kareem, and Elijah for their exceptional service.
Staffing Issues
Several reviews highlighted concerns about understaffing, particularly during busy times, leading to long wait times and inadequate service.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about unprofessional behavior, misinformation, and issues with management, particularly regarding billing and service quality.
Store Environment
The store was described as small and sometimes crowded, with mixed reviews on cleanliness and organization.
Product Knowledge
Employees were frequently commended for their knowledge and ability to explain products and services clearly, although some customers reported receiving incorrect information.
- ZMziva mDec 28, 20255.0Gerald is a KING and the best in customer service!
- ADAlan DelfishNov 30, 20255.0Great service and very helpful and friendly staff. Made sure we understood the options available to us.
- YRYanibel RodriguezNov 23, 20255.0Very nice
- CECRYSTAL ELIZONDONov 23, 20251.0I came.into pick up a phone. Gerald was great but he was alone and.slammed with 12 customers He helped everyone and I stayed on the phone with Verizon. I walked in at 1159 left at 115. I had chemotherapy the next day and my phone couldn't make.calls or hold a charge. Gerald was great ,helped as best as he coult but during the holidays you should not leave one man to run a store alone.
- ETElizabeth TorresOct 25, 20255.0The guys at the store were more than helpful… understood my concerns and helped me out! Kareem, Gerald and the manager
Frequently Asked Questions About Verizon
What products and brands does Verizon Yonkers offer?
Verizon Yonkers offers a wide range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the operating hours of the Verizon store at 207 Market Street?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon Yonkers store support in-store pickup?
Yes, the Verizon store offers in-store pickup services.
What payment options are accepted at Verizon Yonkers?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa for payments.
Are there any special offerings or deals available at Verizon Yonkers?
Customers can check the latest offers and deals by visiting their deals page at https://victra.com/deals.
Does Verizon Yonkers provide services in multiple languages?
Yes, services are offered in both English and Spanish to accommodate a diverse customer base.
What is the address and contact number for Verizon Yonkers?
The store is located at 207 Market Street, Yonkers, NY 10710. The contact number is +1 914-294-3703.
Are there any nearby places where I can grab food before or after visiting Verizon Yonkers?
Yes, nearby restaurants include Yonkers Pizza, Public Pizza, El Balon (Mexican cuisine), Little Buddha (Japanese cuisine), and Havana Central (Cuban cuisine), offering a variety of dining options.
What nearby retail stores can I visit while at Verizon Yonkers?
Close by are stores like Old Navy, The Children's Place, Gap, LOFT, Bath & Body Works, and Ridge Hill Jewelers, great for shopping including clothing and accessories.
Are there any nearby entertainment or leisure spots close to Verizon Yonkers?
Yes, Monster Mini Golf Yonkers offers miniature golf and arcade games nearby, and for coffee or a casual meeting, Starbucks is also close by.