Verizon

4.2
270 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Yonkers, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
207 Market Street, Yonkers, NY
10710, United States

Hours

Reviews

4.2
267 reviews
5 stars
196
4 stars
21
3 stars
3
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and attentive, with specific mentions of employees like Gerald, Kareem, and Elijah for their exceptional service.

Staffing Issues

Several reviews highlighted concerns about understaffing, particularly during busy times, leading to long wait times and inadequate service.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about unprofessional behavior, misinformation, and issues with management, particularly regarding billing and service quality.

Store Environment

The store was described as small and sometimes crowded, with mixed reviews on cleanliness and organization.

Product Knowledge

Employees were frequently commended for their knowledge and ability to explain products and services clearly, although some customers reported receiving incorrect information.
  • ZM
    ziva m
    Dec 28, 2025
    5.0
    Gerald is a KING and the best in customer service!
  • AD
    Alan Delfish
    Nov 30, 2025
    5.0
    Great service and very helpful and friendly staff. Made sure we understood the options available to us.
  • YR
    Yanibel Rodriguez
    Nov 23, 2025
    5.0
    Very nice
  • CE
    CRYSTAL ELIZONDO
    Nov 23, 2025
    1.0
    I came.into pick up a phone. Gerald was great but he was alone and.slammed with 12 customers He helped everyone and I stayed on the phone with Verizon. I walked in at 1159 left at 115. I had chemotherapy the next day and my phone couldn't make.calls or hold a charge. Gerald was great ,helped as best as he coult but during the holidays you should not leave one man to run a store alone.
  • ET
    Elizabeth Torres
    Oct 25, 2025
    5.0
    The guys at the store were more than helpful… understood my concerns and helped me out! Kareem, Gerald and the manager

Frequently Asked Questions About Verizon

What products and brands does Verizon Yonkers offer?

Verizon Yonkers offers a wide range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the operating hours of the Verizon store at 207 Market Street?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.