Verizon

3.9
280 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Yonkers for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2586 Central Park Ave, Yonkers, NY
10710, United States

Hours

Reviews

3.8
200 reviews
5 stars
115
4 stars
20
3 stars
18
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness and professionalism, others were reported as rude and unhelpful.

Staff Knowledge

Several customers noted that some staff members lacked product knowledge, leading to confusion and dissatisfaction.

Efficiency

Customers experienced long wait times and inefficient service, with some reporting that they were ignored or not assisted promptly.

Positive Experiences

Despite negative feedback, many customers highlighted specific employees who provided excellent service, indicating that positive experiences do occur.

Store Environment

The store's layout and organization received criticism, with some customers finding it confusing and unwelcoming.
  • CW
    Carl Wright
    Nov 7, 2025
    4.0
    The young lady (associate) who helped me was very professional and knowledgeable and was able to
  • SH
    Sean Hastings
    Oct 22, 2025
    1.0
    Manager refused to accept a trade in phone within the trade in period after my wife purchased a new phone. I told her that I was leaving the phone there along with all the information necessary to process the trade in. She said she intended to lie and claim that she did not know that this phone was being dropped off as a trade in, and instead turn the phone in to Verizon as "lost in the store". I don't know if she will actually go through with this fraud, but I guess we will see if the trade in value gets credited to our account. If not, then we will be switching carriers after being Verizon Wireless customers for decades.
  • MP
    M P
    Oct 22, 2025
    1.0
    Terrible service and rude staff… go elsewhere
  • VM
    Vanessa Muniz
    Oct 17, 2025
    5.0
    Naiya makes this location! So personable and helpful!
  • EM
    Edgar Manzueta
    Oct 7, 2025
    5.0
    I am extremely pleased received by the services received by Emily today, after loosing internet services after an update, she resolved it within minutes, very professional and friendly.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Yonkers?

The Verizon store in Yonkers is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store in Yonkers located?

The Verizon store is located at 2586 Central Park Ave, Yonkers, NY 10710, USA.