Bond Animal Hospital

4.3
145 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet Specialty ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

Bond Animal Hospital
250 Central Avenue, White Plains, NY
10606, United States

Hours

Reviews

4.3
145 reviews
5 stars
108
4 stars
14
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the kindness and attentiveness of the staff, highlighting their compassionate treatment of pets.

Pricing Issues

Several reviews mentioned concerns about high prices for services, with some customers feeling that charges were excessive or unjustified.

Communication Problems

There were multiple complaints regarding poor communication and lack of follow-up from the veterinary staff, leading to frustration among pet owners.

Staff Turnover

Customers expressed dissatisfaction with the recent turnover of veterinarians and staff, which has impacted the quality of care and familiarity.

Mixed Experiences

While some customers had excellent experiences, others reported severe issues, including misdiagnoses and inadequate care, leading to a lack of trust.
  • JP
    joann perez
    Dec 4, 2025
    5.0
    If I could give more than 5 stars on this I would! From the moment I found this doctor’s office for my dog, to stepping in the office, everyone was super kind, friendly, even down to the doctors, front desk, medical assistants, everyone. I found a place who actually cares for my dog. My dog had to undergo 2 surgeries and they explained everything thoroughly from prior to the surgery to the aftercare. Even when I was going through a rough time during the healing process for my dog, they have reassured me every step of the way and have been extremely helpful! I’m so grateful for everyone there and appreciate everything they do as they truly do care for every animal that steps in that office. Thank you guys so much for all that you do! I highly recommend this office to anyone!
  • AK
    Arwyn K
    Nov 2, 2025
    1.0
    brought in our cat for her annual checkup and routine vaccines. they tried to charge us $400. when we balked at the price, we were offered some sort of membership program that “covers” appointments and vaccines and would be $800 a year! highway robbery! they then separated our cat from us and acted surprised when she freaked out. they refused to examine her with us in the room—something about it being too “loud” even though we were the only people at the clinic—and instead gave us a sedative to give her before bringing her back. the sedative was only $20 so we dodged that bullet and called other vets to confirm that their pricing was outrageous. we will *not* be bringing our cat back.
  • RL
    R L
    Oct 9, 2025
    2.0
    How much lab work does it take to diagnose kennel cough? Really? $1300+? am I paying for someone's tuition all at once? Wow! Went there in an emergency, end up leaving, charge for the visit with no medicine. found someone else for so much cheaper and received the antibiotics that my pet needed. I have to wonder why the vet knows my pet needs antibiotics, but refuse to prescribe it unless we pay for a huge amount of lab tests that is use to confirm an infection! This is why human health insurance have to pre-authorize certain test and treatment. Not fair but we have to wonder!
  • VR
    Vann R.
    Oct 1, 2017
    5.0
    Took my crested gecko in for a check up and Dr. Moore who specializes in reptiles was so good at handling my gecko. I trust him and his judgements. He's super chill and will definitely be coming back here with my gecko in the future.👍🏼

Frequently Asked Questions About Bond Animal Hospital

What types of animals does Bond Animal Hospital treat?

Bond Animal Hospital treats a wide variety of animals including dogs, cats, birds, reptiles, rodents, exotic animals such as bearded dragons, ferrets, and small mammals.

What are the operating hours of Bond Animal Hospital?

The hospital is open Monday to Thursday from 8:30 AM to 5:30 PM and on Friday from 8:30 AM to 2:00 PM. It is closed on Saturdays and Sundays.