Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, West Hempstead, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 595 Hempstead Tpke.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
561 reviews
5 stars
526
4 stars
15
3 stars7
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, patience, and helpfulness, particularly highlighting employees like Alex and Maribel.
Store Experience
Customers reported positive experiences in-store, noting the friendly atmosphere and efficient service.
Product Availability
While most reviews praised the availability of products, there were complaints about issues with in-store pickup and stock discrepancies.
Technical Support
Several reviews mentioned effective assistance with technical issues and phone transfers, showcasing the staff's expertise.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high costs and inconsistent pricing information.
- AEAdele and Bryan Ezzo4 days ago5.0Customer service at this Verizon store is exceptional. Both Alex and Maribel have been extremely helpful through the years at upgrading multiple phones. Alex was amazing at setting up our new phones very efficiently and answering our many questions. This Verizon store is professional and knowledgeable, no pressure and always fair. It is always a great experience. Thank you Alex and Maribel.
- RFRich Fame6 days ago5.0Mike was an outstanding customer service agent at the Verizon store. He was professional, helpful, and made sure everything was handled smoothly. This was one of the best in-store experiences I’ve had. Highly recommend!
- JMJenn MaciasDec 26, 20251.0Don’t do in store pickup, they have the phones but since they want commission they will tell you cancel your order and come see them the next day and then they have the phones magically. Now I have to wait 3 days to cancel an order and hours on the phone with Verizon fixing this issue. Basically running a scam for commission, corporate is aware and a complaint was filed.
- AHAlayna HapheezDec 21, 20255.0Alex was truly professional and patient not to mention very friendly. He managed to transfer 5 phones over to Verizon with such ease. The entire transaction was a great experience and I would definitely recommend Verizon and his service.
- MBMichael BiancoDec 17, 20255.0Gotta give credit when credit is due let’s all be honest here. Verizon is on the expensive side of the mobile carriers but they do have amazing offers like iPhone Pro, Max and Free I watch with it. How do you beat something like that ? when you walk into one of their stores you know you are in a premium store they actually have the device you want in the color that you want and they’re not telling you order it online to get that price they make it happen the manager, Mike S absolute standup guy and does everything to make sure you walk out with what you actually wanted none of what you didn’t no pressure sale and a boatload of product knowledge and experience but if you’re not looking for all that special stuff, how about this he’s super fast and knows what he’s talking about !!!
Frequently Asked Questions About Verizon
What services does the Verizon store at 595 Hempstead Tpke offer?
The Verizon store offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and total mobile protection among other services.
What brands of devices can I find at this Verizon Wireless Zone?
You can find devices from Verizon, Apple, Samsung, Google, Motorola, LG, and many accessory brands such as Otterbox, Mophie, and Belkin.
What are the store hours for the Verizon Wireless Zone in West Hempstead?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Is in-store pickup available at this Verizon location?
Yes, in-store pickup is available for orders placed online at this location.
How can I schedule an appointment or check today's deals at this Verizon store?
You can schedule an appointment at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby you can visit NYCOM-Verizon Authorized Retailer for additional mobile phone options, or enjoy a meal at Boston Market, Lantern Diner, or Starbucks.
Are there any nearby healthcare facilities close to the Verizon in West Hempstead?
Yes, Northwell Health-GoHealth Urgent Care and Long Island Jewish Medical Center are nearby for medical services.
Where can I find banks or ATMs near the Verizon store?
Nearby banks include Capital One Bank and Chase Bank, with ATMs such as Santander Bank ATM available in the area.
Does the Verizon Wireless Zone in West Hempstead offer help with wet phone recovery?
Yes, wet phone recovery is one of the specialties offered by this Verizon authorized retailer.
What telecommunications competitors are near this Verizon location?
Nearby telecommunications competitors include AT&T, T-Mobile, and Optimum stores.