Verizon

4.9
1022 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Webster’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1930 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.9
1,016 reviews
5 stars
976
4 stars
17
3 stars
1
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly CJ and Phil, for their exceptional service, patience, and willingness to help.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and plans, making the purchasing process easier for customers.

Positive Experiences

Numerous customers reported positive experiences, often mentioning they would return to the store for future needs.

Helpful Problem Solving

Staff members were noted for their ability to resolve issues efficiently, often going above and beyond to assist customers.

Store Environment

The store was described as welcoming and clean, contributing to a pleasant shopping experience.
  • AD
    Adam Dake
    Nov 14, 2025
    5.0
    I made an appointment with Phil at the Verizon in Webster and had a great experience. He was extremely helpful and professional and was able to answer all of my questions. He made the whole process of getting a new phone super simple and easy and would highly recommend working with him if you ever need anything.
  • CA
    CEO Alwai
    Nov 6, 2025
    1.0
    Only person in there i would recommend for assistance is Josh but other then that agter being with Verizon all my life its time to let them go, i was told 12-48 hours wait time to see a increase on my credit spending limit , remind you i have 3 devices all paid off and ready for upgrade on the account and still to this date i am not able to get a new phone because of this verizon issue… off to At&T we go
  • LL
    Lori
    Oct 24, 2025
    5.0
    Always helpful….staff is kind especially with those of us who are technically challenged. Recommend to all friends and family!
  • AO
    Amy Ottman
    Oct 5, 2025
    5.0
    I had come to Verizon to hear more about the new iPhone 17 and further information on my plan options. I spoke with Alex M and he walked me through all of my questions and provided me with more than enough information. I ended up purchasing the new iPhone 17 and lowering my monthly payment. Alex M stayed 30 minutes past his shift in order to help me complete my phone set up and transfer. He made this process unbelievably easy and enjoyable. If you need any assistance make sure to stop my the Empire store in Webster.
  • PP
    Patrick
    Oct 4, 2025
    5.0
    Alex M. Enough said. He’s the man. Great at his job, very informative, and helped me through the process of buying a new phone. He stayed 30 minutes past the end of his shift just to make sure that my data was transferred properly and I was happy with my purchase. I’ll be back to this store because of him.

Frequently Asked Questions About Verizon

What wireless brands can I shop for at Verizon in Webster?

You can shop wireless devices from brands including Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon at the Webster Verizon store.

What types of services does the Verizon store at 1930 Empire Blvd offer?

The store offers services such as Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Verizon Wireless services.