Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Webster’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,016 reviews
5 stars
976
4 stars
17
3 stars1
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Phil and CJ received numerous commendations for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to go above and beyond.
Product Knowledge
Customers frequently praised the staff for their thorough understanding of products and plans, which helped them make informed decisions.
Store Experience
The store environment was described as welcoming and efficient, with many customers noting quick service and a clean atmosphere.
Sales Assistance
Several reviews mentioned successful phone upgrades and plan changes facilitated by staff, indicating effective sales assistance.
Mixed Experiences
While many reviews were positive, a few customers expressed dissatisfaction with wait times and issues with Verizon's services, suggesting room for improvement.
- ADAdam DakeNov 14, 20255.0I made an appointment with Phil at the Verizon in Webster and had a great experience. He was extremely helpful and professional and was able to answer all of my questions. He made the whole process of getting a new phone super simple and easy and would highly recommend working with him if you ever need anything.
- CACEO AlwaiNov 6, 20251.0Only person in there i would recommend for assistance is Josh but other then that agter being with Verizon all my life its time to let them go, i was told 12-48 hours wait time to see a increase on my credit spending limit , remind you i have 3 devices all paid off and ready for upgrade on the account and still to this date i am not able to get a new phone because of this verizon issue… off to At&T we go
- LLLoriOct 24, 20255.0Always helpful….staff is kind especially with those of us who are technically challenged. Recommend to all friends and family!
- AOAmy OttmanOct 5, 20255.0I had come to Verizon to hear more about the new iPhone 17 and further information on my plan options. I spoke with Alex M and he walked me through all of my questions and provided me with more than enough information. I ended up purchasing the new iPhone 17 and lowering my monthly payment. Alex M stayed 30 minutes past his shift in order to help me complete my phone set up and transfer. He made this process unbelievably easy and enjoyable. If you need any assistance make sure to stop my the Empire store in Webster.
- PPPatrickOct 4, 20255.0Alex M. Enough said. He’s the man. Great at his job, very informative, and helped me through the process of buying a new phone. He stayed 30 minutes past the end of his shift just to make sure that my data was transferred properly and I was happy with my purchase. I’ll be back to this store because of him.
Frequently Asked Questions About Verizon
What wireless brands can I shop for at Verizon in Webster?
You can shop wireless devices from brands including Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon at the Webster Verizon store.
What types of services does the Verizon store at 1930 Empire Blvd offer?
The store offers services such as Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Verizon Wireless services.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Webster Cellular Sales Verizon location.
What are the store hours for the Verizon store in Webster, NY?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Webster Verizon store require an appointment to visit?
No, appointments are not required but you can call the store to make one if you prefer.
What pickup options are available for orders at Cellular Sales Verizon in Webster?
You can choose in-store pickup or curbside pickup for your orders.
What nearby places can I visit before or after shopping at Verizon on Empire Blvd?
Nearby places include Taco Bell for a quick meal, GO Car Wash for vehicle cleaning, and CVS Pharmacy for pharmacy needs.
Are there banking services close to the Webster Verizon store?
Yes, nearby banking options include Chase Bank, Citizens Bank, and Community Bank, N.A., convenient for any financial errands while visiting Verizon.
What automotive services are available near the Verizon store at 1930 Empire Blvd?
Nearby automotive services include Midas for repairs, Valvoline Instant Oil Change, Glass America for auto glass services, and GO Car Wash for detailing and washing.
How can I contact the Verizon store in Webster for more information or support?
You can call them at +1 585-347-4375 or email CustomerService@cellularsales.com for assistance.