Verizon

4.8
212 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wappingers Falls, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 942 Route 376.

Details

  • Curbside pickupNot available

Location

Verizon
942 Route 376, Wappingers Falls, NY
12590, United States

Hours

Reviews

4.8
212 reviews
5 stars
198
4 stars
3
3 stars
2
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting Tony and Luis for their exceptional service.

Seamless Transactions

Many reviews noted the smooth and efficient process of upgrading phones and setting up services, with several customers expressing satisfaction with the ease of their experiences.

Personalized Attention

The store was commended for providing personalized service, with staff taking the time to understand customer needs and offer tailored solutions.

Store Environment

Customers appreciated the welcoming atmosphere of the store, often mentioning that it was less busy and more accessible compared to other locations.
  • RW
    Red Wizard
    2 days ago
    5.0
    Tony, Luis, and Nick at this store are relatable were able to understand our situation and able to find us the best plan, with phones and at the same time, save money. We feel that they helped us get the most that we can out of Verizon. We appreciate this store on rte 376 being there for us.
  • LO
    liz okon
    6 days ago
    5.0
    The employees were amazing. Extremely knowledgeable and helpful. They explained everything and more. Highly recommend this store for all your Verizon needs. Also advised all options and deals available
  • MS
    Mary Swartz
    Jan 3, 2026
    5.0
    Outstanding customer service. Highly recommend Rte 376 store, highly recommend Luis. He has taken care of our phones since we started with Verizon. I wouldn’t want anyone else, bends over backwards, always leads me to the best promotions.
  • KR
    Kim Reyes
    Dec 27, 2025
    5.0
    Perfectly seamless transaction! Luis was great ! He made my transition to a new phone so easy! And he helped again transfer it all without any issues. Thank u again. Been coming to this store years!
  • JM
    Jonathan Mann
    Dec 24, 2025
    5.0
    The store manager here, Tony, is the best and I couldn’t recommend him highly enough! I’ve gone to him for my last two upgrades and both have gone seamless. He really goes through the effort of finding you the best deal he can offer.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Wappingers Falls offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide device activations, upgrades, bill payments, business accounts, and more.

What are the operating hours for Verizon Wireless Zone in Wappingers Falls?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.