Verizon

4.8
195 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wappingers Falls, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 942 Route 376.

Details

  • Curbside pickupNot available

Location

Verizon
942 Route 376, Wappingers Falls, NY
12590, United States

Hours

Reviews

4.8
195 reviews
5 stars
181
4 stars
3
3 stars
2
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their excellent, personalized service and willingness to help.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and services, particularly mentioning Luis and Tony.

Positive Experiences

Numerous customers reported having positive and seamless experiences when purchasing or upgrading their devices.

Trustworthiness

Several customers expressed trust in the staff, noting that they felt well-informed and not pressured into unnecessary purchases.

Store Environment

The store was described as friendly and welcoming, with a comfortable atmosphere for customers.
  • JK
    Jessica Kelly
    1 day ago
    5.0
    Great customer service . Tony was amazing every step of the way/ making our phone upgrade process smooth and easy.
  • AS
    Ashley Sandhu
    Nov 14, 2025
    5.0
    My family and myself just moved to Wappingers Falls from the city and needed to change our phone carriers. We happen to find a Verizon only 5mins away from our new home. The manager Tony, was very calm and patient even as we made a few trips on just figuring out plans and our various options. The place is not quite busy at all times so you will deff be assisted right away, Tony and the other staff are very welcoming and always willing to help and they go above and beyond to make sure of customer satisfaction. Not having a color or the phone you want Tony will find a way or make a way to either keep a lookout at another location and make himself go out of the way just to even pickup up the device you need or want from elsewhere. My family and I were very satisfied and are having such a great experience with the transfer over to Verizon, especially as first time customers. Great thanks and appreciation again to Tony, for all his time, help and smooth transition over to Verizon!!
  • JF
    Jason Feintuch
    Nov 7, 2025
    5.0
    10/10 experience. He’s the most helpful Rep I’ve ever dealt with each and every step of the way.
  • WJ
    Warner Jackson
    Oct 29, 2025
    5.0
    My wife and I came to this store as new customers switching from another carrier. We loved the helpful customer service! Spencer was fantastic and made sure we had all of the information we needed to make the switch. He then took the time to assist us in setting up our new phones and accessories. Spencer and Tony answered all of our questions. They make a great team and this is a great store!
  • NR
    Ninfa Reyes
    Oct 25, 2025
    5.0
    Una tienda muy buena esta de Ruta 376, El servicio es excelente y me brindaron muy buena atención en español. Les recomiendo ver a Luis Escobar que normalmente trabaja los Sábados por la tarde. Muy recomendado para mis amigos y fliares.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Wappingers Falls offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide device activations, upgrades, bill payments, business accounts, and more.

What are the operating hours for Verizon Wireless Zone in Wappingers Falls?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.