Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Victor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.0
34 reviews
5 stars
13
4 stars
5
3 stars0
2 stars
1
1 star
15
- PPPatrick PrivateraNov 14, 20251.0Poor customer service. Made 2 trips to try to upgrade a phone. Long wait and left both times without accomplishing the upgrade
- PFPF FerrOct 19, 20251.0We ordered upgraded phones at this store two weeks ago. We were told to come to the store to activate them. We did and sat there for about 30 minutes before one of the employees could even be bothered to come ask us what we wanted. We explained and were told we had to sign up to be in their queue. I asked where this queue for customers was and the employee mentioned that we just needed to tell an employee. I wasn’t going to interrupt someone else’s customer service to beg for service on a phone I just spent a ton of money on. This company lost its way. I will be leaving.
- KNKenneth NelsonSep 17, 20251.0This is corporate store. They get a flat hourly wage so they do not care about customer service. My rep was more into texting his girlfriend than answers my questions.
- DSDarcie ScalaSep 13, 20251.0Scamers!!!! They lie about phones plans and prices. My bill doubled months after I had switched plans and devices. They completely lied about my trade in. NOT WORTH YOUR TIME AND MONEY!!!!! Find a different provider. They will charge you thousands for one line to end service.
- AKAndrew KnoblauchAug 2, 20251.0I’ve spent hours on the phone with Verizon trying to fix a problem they caused—and I still don’t have working cell service. Verizon disconnected my line without warning, without authorization, and with zero accountability. What followed was a customer service nightmare: endless transfers, contradictory answers, and reps who seemed more interested in passing the buck than solving the issue. No urgency. No ownership. Just hours of wasted time while I remained without the most basic thing I pay them for—a working phone. For a company that claims to be a leader in connectivity, Verizon seems alarmingly disconnected from its customers. If you value your time, your sanity, and your phone service, look elsewhere.
Frequently Asked Questions About Verizon
What products and brands does Verizon Victor offer?
Verizon Victor offers a variety of products including the latest 5G smartphones such as the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation in Victor, NY?
The Verizon store in Victor is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or shop online for Verizon in Victor?
Yes, you can schedule an in-store appointment or shop online for Verizon products and services via their website or the My Verizon app.
What pickup and delivery options does Verizon Victor provide?
Verizon Victor offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What mobile and wireless plans are available at Verizon Victor?
Verizon Victor provides a range of mobile plans, wireless Internet plans, and voice plans tailored to personal and business needs.
Is the Verizon store in Victor able to accept mobile NFC payments and debit cards?
Yes, the Verizon store accepts mobile NFC payments, debit cards, and checks. They do not require cash-only payments.
What nearby places can I visit before or after shopping at Verizon Victor?
Nearby places include The Distillery and Houlihan's for dining, Michaels Stores and Bed Bath & Beyond for shopping, and LibertyX Bitcoin ATM for financial services.
Are there nearby transit or convenience options around Verizon Victor?
Yes, nearby convenient locations include Mobil and Newcomb East View gas stations and the UPS Access Point location for courier and shipping services.
Where can I find pet supplies and services near Verizon Victor?
Pet Supplies Plus Victor and Bones Bakery, both nearby, offer pet supplies and services convenient to your Verizon visits.
How can nearby stores like Gymboree or DSW Designer Shoe Warehouse complement a visit to Verizon Victor?
While visiting Verizon Victor, you can conveniently shop for children's clothing at Gymboree or find shoes and fashion accessories at DSW Designer Shoe Warehouse nearby, making errands efficient and enjoyable.