Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Vestal for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
395 reviews
5 stars
181
4 stars
69
3 stars
44
2 stars
18
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times, unhelpful staff, and rude interactions.
Staff Knowledge
Several reviews indicated that staff members lacked knowledge about products and services, leading to confusion and frustration for customers.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism, highlighting a few positive experiences.
Store Environment
Customers noted issues with the store's atmosphere, including understaffing and a lack of urgency in assisting customers.
Sales vs. Service
The store was perceived more as a sales outlet rather than a customer service center, with many customers feeling their needs were not adequately addressed.
- DKDavid KithcartNov 30, 20253.0Went in to try to get a cell phone antenna extender they didn't have one and I've been trying to call today no answer it's like trying to sell a car to car dealership you got plenty of salesman but no cars
- KYKhan YeasinOct 20, 20251.0This guys are not helping.
- MZMichelle ZazulkaOct 15, 20251.0Came in store. 4 workers 4 customers 2 minutes later 2 customers. Me waiting and 1 worker working with 1customer. Where did everyone go? 20 minutes later another one popped out three seconds phone done
- JMJessie MOct 4, 20252.0The staff doesn't really have the answers to most questions, yet there is a bit of arrogance in most of them.
- BWBarb WilburOct 3, 20255.0Brian V was very helpful and made my bill cheaper. Assisted with a new phone and internet
Frequently Asked Questions About Verizon
What products and brands does the Verizon Vestal store offer?
The Verizon store in Vestal offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL brands.
What are the operating hours for the Verizon store in Vestal, NY?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment to visit the Verizon store in Vestal?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient shopping experience.
What pickup and delivery options does the Verizon Vestal store provide?
Available options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What services does the Verizon store in Vestal offer for businesses?
They offer business cell phones, mobile hotspots, tablets, laptops, along with mobile plans, wireless internet plans, and voice plans.
What payment methods are accepted at Verizon Vestal?
The store accepts debit cards, mobile NFC payments, and does not require cash only; multiple payment methods are accepted.
What are some nearby dining options if I visit the Verizon store in Vestal?
Near the store, you can enjoy meals at Jimmy John's sandwich shop, Denny's diner, Nirchi's Pizza Vestal, KFC, and Spiedie and Rib Pit barbecue restaurant.
Are there any nearby services to help with shipping or printing near Verizon Vestal?
Yes, FedEx Office Print & Ship Center is nearby and offers shipping, printing services, and passport and visa services at RushMyPassport.
What shopping opportunities are available close to Verizon Vestal?
Nearby shopping includes Comfort and Son Jewelers, Pandora jewelry stores, Parkway Wine & Spirits, Mirabito Convenience Store, and Super-X Launderette.
How can nearby locations help me with my visit to Verizon Vestal?
Nearby places like FedEx Office can aid with shipping or documents, dining spots such as Jimmy John's offer meals before or after your visit, and Comfort and Son Jewelers provide shopping options nearby, enhancing your trip.