Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Utica’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
311 reviews
5 stars
261
4 stars
18
3 stars
7
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Professionalism
Several reviews highlighted the professionalism and friendliness of the staff, with specific mentions of employees like Collin, Adam, and Mirzet.
Store Experience
Customers reported positive experiences in the store, noting quick service, clean environments, and efficient transactions.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions about their purchases.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees or long wait times.
- CHChristine HughesNov 14, 20255.0Collin was most helpful after my loyalty discounts were taken away, he succeeded after multiple visits in getting me new discounts that were available to me. After being a loyal customer for 35 years, I really appreciated his assistance, he is always pleasant and goes the extra mile to assist his clients, I have seen him with other customers and he has gone above and beyond! In today's market customer service is very important and he should be rewarded for his!! Thank you Collin! Christine
- PRP ROct 15, 20255.0Recently, my Verizon rep, Collin, helped me with a voicemail issue. Then I asked him about data/service coverage for an upcoming trip overseas. He recommended the unlimited ultimate plan for travel. This came in extremely handy while using the GPS to find tourist points of interest while traveling. I was also due for an upgrade and he explained how this newer model could greatly enhance picture taking while on vacation. He was correct! Pictures came out beautifully. I'm so glad I went for the upgrade and the plan. Collin was extremely helpful, knowledgeable and willing to answer numerous questions. Thank you very much!
- CPChristine PapeAug 22, 20255.0I have gone here for my last three phones and one for my mom. I always see Mirzet. He always helps me get the best plan for my money and provides the best customer service.
- AKAsh KowiatekMar 28, 20255.0Ben and Colin were such an amazing help. They truly were amazing. They even stayed a little after closing to help us, just so we could walk out with what we wanted at a decent price. Thank you boys!
Frequently Asked Questions About Verizon
What wireless brands and devices can I find at Verizon on 710 Horatio St?
At Verizon on 710 Horatio St, you can find wireless devices and services from brands like Apple, Samsung, Motorola, LG, HTC, Google, Asus, and Verizon Wireless.
What are the store hours for Verizon at 710 Horatio St?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon on Horatio St offer in-store or curbside pickup options?
Yes, Verizon offers both in-store and curbside pickup services for your convenience.
Can I upgrade my Verizon plan or buy accessories at this location?
Yes, Verizon's wireless sales consultants can help you upgrade your Verizon plan and shop for wireless accessories at this store.
Is an appointment required to visit Verizon at 710 Horatio St?
No, appointments are not required to visit Verizon at this location, but you can call ahead to make one if you prefer.
What payment methods are accepted at the Verizon store in Utica?
The Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I contact the Verizon store at 710 Horatio St?
You can reach the Verizon store by phone at +1 315-507-2157 or email CustomerService@cellularsales.com.
Are there any outdoor or sporting goods stores near Verizon on Horatio St?
Yes, Bass Pro Shops and the Bass Pro Shops/Cabela's Boating Center are nearby, great for outdoor gear and boating needs before or after your visit to Verizon.
What dining options are available near the Verizon store?
Nearby dining options include McDonald's for fast food and Applebee's Grill + Bar for American cuisine with a bar, perfect for grabbing a meal before or after your Verizon visit.
Where can I go shopping near the Verizon store at 710 Horatio St?
You can visit Riverside Mall, Burlington, and Walmart Supercenter near Verizon for clothing, retail, and a variety of shopping needs.