Verizon

4.5
315 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Utica’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
710 Horatio St, Utica, NY
13502, United States

Hours

Reviews

4.6
309 reviews
5 stars
261
4 stars
17
3 stars
7
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Collin, Mirzet, and Adam.

Efficiency

Customers frequently noted quick and efficient service, with many experiences described as easy and straightforward.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions about their purchases.

Positive Experiences

Numerous reviews highlighted positive experiences, with customers expressing satisfaction with their interactions and outcomes.

Store Environment

The store atmosphere was generally described as welcoming and clean, contributing to a pleasant shopping experience.
  • CH
    Christine Hughes
    Nov 14, 2025
    5.0
    Collin was most helpful after my loyalty discounts were taken away, he succeeded after multiple visits in getting me new discounts that were available to me. After being a loyal customer for 35 years, I really appreciated his assistance, he is always pleasant and goes the extra mile to assist his clients, I have seen him with other customers and he has gone above and beyond! In today's market customer service is very important and he should be rewarded for his!! Thank you Collin! Christine
  • PR
    P R
    Oct 15, 2025
    5.0
    Recently, my Verizon rep, Collin, helped me with a voicemail issue. Then I asked him about data/service coverage for an upcoming trip overseas. He recommended the unlimited ultimate plan for travel. This came in extremely handy while using the GPS to find tourist points of interest while traveling. I was also due for an upgrade and he explained how this newer model could greatly enhance picture taking while on vacation. He was correct! Pictures came out beautifully. I'm so glad I went for the upgrade and the plan. Collin was extremely helpful, knowledgeable and willing to answer numerous questions. Thank you very much!
  • HH
    huy
    Sep 4, 2025
    5.0
    Friendly staff made a good impression.
  • CP
    Christine Pape
    Aug 22, 2025
    5.0
    I have gone here for my last three phones and one for my mom. I always see Mirzet. He always helps me get the best plan for my money and provides the best customer service.
  • VM
    V Martinez
    Jul 13, 2025
    5.0
    Great assistance, efficient and very welcoming staff unlike the 8500 Seneca Tpike location. Got my Verizon home internet box with no issues. Although the setup was easy, I was given the work number in case I ran into any issues.

Frequently Asked Questions About Verizon

What wireless brands and devices can I find at Verizon on 710 Horatio St?

At Verizon on 710 Horatio St, you can find wireless devices and services from brands like Apple, Samsung, Motorola, LG, HTC, Google, Asus, and Verizon Wireless.

What are the store hours for Verizon at 710 Horatio St?

Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.