Business Details
About
Cell Phone Store
TCC Troy, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 720 Hoosick Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
454 reviews
5 stars
416
4 stars
15
3 stars1
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Beth, Jay, and Jared.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and issue resolutions.
Staff Knowledge
Several customers noted the staff's expertise in handling technical issues and providing product information.
Positive Experiences
Numerous reviews reflected overall satisfaction with the shopping experience, often mentioning a welcoming atmosphere.
Problem Resolution
While many customers had positive experiences, some reported issues with billing and service that required multiple visits to resolve.
- BBBillNov 4, 20255.0Great experience with Jared
- MSMagas Altro sorenOct 16, 20255.0Plenty of cash registers open.
- DKDeborah KanserSep 28, 20255.0Helped with all my issues
- MVMichael VerrastroSep 28, 20255.0Excellent experience with Jay last night as he was extremely helpful on a family billing matter. If visiting, Jay is your go to guy. Also had a very friendly experience with Jenny on 11/18/25
- BRBenjamin RiceSep 25, 20254.0Good service. If your phone gets water logged bring it in asap for the master phone sucking machine.
Frequently Asked Questions About Verizon
What services does the Verizon store at 720 Hoosick Rd in Troy offer?
The Verizon store offers smartphones, tablets, Verizon home internet, prepaid plans, device activation, upgrades, business accounts, accessories, and more with latest Verizon 5G network coverage.
What are the store hours for the Verizon authorized retailer at 720 Hoosick Rd?
The store is open Monday through Saturday from 9 AM to 8 PM, and Sundays from 10 AM to 5 PM.
Does the Verizon store at 720 Hoosick Rd provide in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
Which phone brands are available at this Verizon authorized retailer in Troy?
They carry Apple, Samsung, Motorola, LG, HTC, and Google devices.
How can I schedule an appointment or service at the Verizon store in Troy?
You can schedule appointments online at https://www.tccrocks.com/appointments/ or use the My Verizon app for scheduling and service.
What is the address and contact information for the Verizon authorized retailer in Troy?
The store is located at 720 Hoosick Rd, Building W1, Troy, NY 12180. The main phone number is +1 518-272-2450.
Are there nearby stores where I can find other mobile phone and electronic services close to the Verizon at 720 Hoosick Rd?
Yes, nearby mobile phone stores include T-Mobile, Sprint Store, and Arch Telecom, all close by for additional mobile and electronics services.
What nearby places can I visit for food and drink when visiting the Verizon store at 720 Hoosick Rd?
You can visit Unbeatable Nutrition smoothie bar and cafe, Taco Bell fast food restaurant, or Plaza Discount Wines and Liquors nearby for food and beverages.
Are there nearby healthcare or medical service providers near the Verizon store in Troy?
Yes, nearby medical providers include St. Peter's Diabetes and Endocrine Care, Samaritan Hospital Bariatric and Metabolic Care, and local doctors like Faith Cruz, MD and Carol Santoro, MD.
Does purchasing from this Verizon authorized retailer support the local community?
Yes, proceeds from every purchase go directly towards supporting good causes in the local community.