Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Thornwood, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
654 reviews
5 stars
604
4 stars
20
3 stars3
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Ronny, Trevor, and David for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
Friendly Atmosphere
The store was described as having a friendly and welcoming environment, making customers feel comfortable during their visits.
Efficient Service
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Positive Experiences
Overall, the majority of reviews reflected positive experiences, with customers expressing satisfaction and a willingness to return.
- LMLee MossNov 10, 20255.0Ronny is by far the best representative Verizon could have. His focus on ensuring existing customers are supported and recognized for their years with Verizon is exemplary. Ronny works tirelessly to ensure his customers have the best plan for their individual needs. Kudos to Ronny for his excellent customer service!
- RRRoberta RothNov 10, 20255.0It was a pleasure working with Aiden. He was very knowledgeable and very accommodating. We worked out some very agreeable plans for my new iPhone and new iPad. Great personalized service!
- BZBeth ZiccaNov 7, 20255.0Very helpful, worked quickly and very pleasant.
- THThomas HusbandOct 29, 20255.0Great customer service. Explained everything with patience to assure we understood our new products and the process
- RBRay BagnuoloOct 15, 20255.0This was one of the best experiences of customer service I have experienced in quite a while. Even though there were other customers waiting, Ronny acknowledges me, welcomed me, and placed me in the cue. It was a short wait and he helped me open a new line easily; the benefits of his advice and suggestions saved me money - all in a friendly and professional way. And everything is working just the way I hoped. Thanks Ronny and the other friendly staff, as well. Much appreciated.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Thornwood, NY?
The Verizon store in Thornwood, NY is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer in-store pickup for online orders?
Yes, this Verizon location offers in-store pickup services.
What payment options are available at Verizon Thornwood?
You can pay using American Express, Cash, Discover, Mastercard, or Visa at this Verizon store.
Can I get Fios Home Internet service at this Verizon store?
Yes, this Verizon location offers Fios Home Internet services.
Is the Verizon store in Thornwood wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
Does Verizon Thornwood have curbside pickup and in-store shopping?
Yes, the Verizon store offers both curbside pickup and in-store shopping options.
What nearby places can I visit around the Verizon Thornwood location?
Nearby places include Rosehill Laundromat, Zen Garden Spa, Artuso & Sons Bakery, and Rose Hill Taekwondo club, which you might visit before or after your visit to Verizon.
Are there dining options near the Verizon store in Thornwood?
Yes, nearby dining options include Asian Wave for Asian cuisine, Silvio's Restaurant & Pizzeria for Italian dishes, Thorn hill cafe for coffee and burgers, and Carvel Ice Cream for desserts.
Where can I find health and wellness services near the Verizon Thornwood location?
Nearby health and wellness spots include Zen Garden Spa for massages and reflexology, Repose Spa for waxing and skincare, and Urgent Care of New York for medical services.
How can I contact the Verizon store in Thornwood for inquiries?
You can reach the Verizon Thornwood store by phone at +1 914-579-2012 or email at stores@yourwirelessinc.com.